Table of Contents

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1. Unique Tickets Touched by Courseworks
   • ·by Source


2. Unique Tickets Touched by Courseworks
   • ·by Status


3. Unique Tickets Touched by Courseworks
   • ·by Submitter Role


4. Unique Tickets Touched by Courseworks
   • ·by Closer Role


5. # of Ticket Touches by Courseworks
   • ·By Touch Type


6. Tickets Worked on by Courseworks
   • ·By Summary


7. Unique Tickets Touched by Courseworks
   • ·by Categories


8. Summary of Tickets Worked on by Courseworks
   • ·By Individual and Action


9. Unique Tickets Touched by Courseworks Services
   • ·By Affiliation


10. Unique Tickets Touched by Courseworks
    • ·by Division/School


11. # of Ticket Touches by Courseworks*
    • ·VBAR chart of transdt