PROCESSING MATERIALS WITH PATRON HOLDS
Item Record Procedures
BACKGROUND:
In Voyager patrons are able to place a hold on a particular title even
before it has been cataloged and an item record has been created.
PROCEDURE:
When an item record is created for a title that has a hold in the
cataloging module a message "This item has a hold request. Please
discharge it in circulation to notify the requestor" appears in a
pop-up box. Later, in process of checking
a book to a status patron a flashing screen appears with a message "This item is not authorized to
circulate from this location" also indicating that a hold has been
placed for a particular item. In case of doubt search the title in the
OPAC to confirm that a hold has been placed for a particular item.
In order to speed up processing of these materials, follow the steps
below:
Finish the checking out process (the macro used for checking materials
out to labeling or binding is overriding the circulation message
authomatically, otherwise override it manualy)
Insert a blue attention rider with the box "Patron hold in
effect" checked out. See CPM-910
Insert a slim green rider in addition to the attention rider
These actions will speed up processing, prevent item from going out to
bindery and will alert circulation staff to notify the patron as soon as
the book reaches the circulation desk.
Note: Follow these procedures when cataloging for Precat as
well. Instead of placing books on the Precat truck, check out to labeling
and send through BSP.
For additional information see also CPM-915
describing different uses
of the attention rider.
For eax materials, follow EA-TS 133 instructions.
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Last updated: 01/14/05 ink
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