Chat hours for Fall 2025 semester* (beginning Tuesday, September 2)

    Monday  2:30 pm - 4:00 pm ET & 6:00 pm - 10:25 pm ET

    Tuesday  8:30 am - 10:25 pm ET

    Wednesday  8:30 am - 12:00 pm ET & 1:30 pm - 10:25 pm ET

    Thursday  8:30 am - 10:25 pm ET

    Friday  6:00 pm - 8:30 pm ET

*The Live Class Help chat is closed on Academic Holidays & University Holidays. The Fall 2025 Academic Holidays & University Holidays are: September 1, November 3, November 4, November 26, November 27, and November 28.


You can email your technology question to [email protected] if you'd prefer to ask your question via email or if you have a question outside of the scheduled chat hours.