Chat hours for Fall 2026* (starting Tuesday, September 8)

    Monday  8:30 am - 11:00 am ET & 1:30 pm - 10:30 pm ET

    Tuesday  10:30 am - 10:30 pm ET

    Wednesday  8:30 am - 12:00 pm ET & 1:30 pm - 10:30 pm ET

    Thursday  8:30 am - 1:00 pm ET & 1:30 pm - 10:30 pm ET

    Friday  9:30 am - 12:00 pm ET

    Saturday  9:30 am - 1:00 pm ET

*The Live Class Help chat is closed on Academic Holidays & University Holidays. The Fall 2026 Academic Holidays & University Holidays are: November 2-3 & November 25-28.

You can email your technology question to [email protected] if you'd prefer to ask your question via email or if you have a question outside of the scheduled chat hours.