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I'm having troubling installing or uninstalling Symantec AntiVirus.


NOTE If you are using a version of Symantec AntiVirus other than the current version you will need to totally uninstall whatever version you are currently using.

  1. Download the current version and save to your desktop. It's important that you do this download BEFORE uninstalling your current software.
  2. Go to Control Panel and Add/Remove Programs and remove any Symantec or Norton products you see listed. Note you will possibly be removing software other than AntiVirus software. You will need to re-install this software if you want it, so be sure to have the installations media available. But for now, it should be removed.
  3. Run the Norton Removal Tool. This tool will remove any residual Symantec/Norton software or components of Symantec/Norton software.
  4. Double click on what you have downloaded and install it directly.
  5. If you continue to encounter errors contact the CUIT Help Desk (854-1919) for assistance.

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