Unique Tickets Touched by or Assigned to GS_Tech
01Dec2011 through 31Dec2011

Submitter Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Requester HD0000001039220 kk2562 12/23/11 GS Tech User kk2562 can't acess her outlook
  HD0000001038978 sl3337 12/22/11 GS Tech Problems accesing the G: Drive under windows 7
  HD0000001011389 jr2174 09/21/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000994946 cm2339 07/26/11 GS Tech FW: H Drive usage
  HD0000000960383 sl3337 03/17/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000943774 cm2339 01/24/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000933293 jlm2231 12/20/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000869900 cm2339 08/04/10 GS Tech User request
Total # of Remedy Tickets:           8

*Includes counts of every action taken on ticket at distinct times