Unique Tickets Touched by or Assigned to GS_Tech
01Nov2011 through 30Nov2011

Submitter Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Requester HD0000001029005 sl3337 11/14/11 CUIT Incident Management Phone not responding
  HD0000001028807 sl3337 11/14/11 AcIS/AIS Helpdesk UNI - Account/Access Creation Assistance
  HD0000001023175 cm2339 10/27/11 Network Field Services MAC 5138 new jack/phone relocation
  HD0000001011389 sl3337 09/21/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000994946 cm2339 07/26/11 GS Tech FW: H Drive usage
  HD0000000960383 sl3337 03/17/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000943774 cm2339 01/24/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000933293 jlm2231 12/20/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000869900 cm2339 08/04/10 GS Tech User request
Total # of Remedy Tickets:           9

*Includes counts of every action taken on ticket at distinct times