Unique Tickets Touched by or Assigned to GS_Tech
01Jun2011 through 30Jun2011

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Resolved HD0000000988950 cm2339 06/28/11 AIS Malts - Service Requests User request
  HD0000000988487 cm2339 06/27/11 AIS Malts - Service Requests Two different UNI's and names
  HD0000000971519 gn2206 04/25/11 GS Tech Excel
  HD0000000971495 al40 04/25/11 GS Tech FW: New PC setup
  HD0000000971497 mr2185 04/25/11 GS Tech FW: need a ethernet cord for meeting in progress
  HD0000000971503 als55 04/25/11 GS Tech File conversion within Word
  HD0000000971202 cm2339 04/22/11 GS Tech FW: Mouse, Keyboard Tray and More
  HD0000000971200 al40 04/22/11 GS Tech New PC setup
  HD0000000971201 dmc2181 04/22/11 GS Tech RE: Returning Laptop
  HD0000000970753 sl3337 04/21/11 GS Tech RE: New Computer
  HD0000000970498 cm2339 04/20/11 GS Tech RE: EDM Weekly Meeting_Discussion Action Item Log_041811_Updated
  HD0000000970482 als55 04/20/11 GS Tech RE: GRIDS and PBDB
  HD0000000970488 als55 04/20/11 GS Tech RE: PBDB
  HD0000000970153 lj2002 04/19/11 GS Tech FW: Laptop
  HD0000000969991 sl3337 04/18/11 GS Tech Computer Replacement
  HD0000000969823 rg2719 04/18/11 GS Tech Delivery
  HD0000000969969 rg2719 04/18/11 GS Tech Need Toner for the P4015 printer
  HD0000000969811 als55 04/18/11 GS Tech RE: GRIDS
  HD0000000969843 cm2339 04/18/11 GS Tech RE: Right issue with Active Directory
  HD0000000969509 inr2101 04/15/11 GS Tech Docking station
  HD0000000969507 sl3337 04/15/11 GS Tech RE: Problems with your pc
  HD0000000969409 mr2185 04/15/11 GS Tech RE: VPN
  HD0000000969128 sl3337 04/14/11 GS Tech FW: Malwarebytes EDU Pricing - Columbia University (NY)
  HD0000000969068 as2777 04/14/11 GS Tech PowerPoint Upgrade
  HD0000000969071 sl3337 04/14/11 GS Tech RE: PowerPoint Upgrade
  HD0000000968942 lal48 04/14/11 GS Tech borrow a laptop
  HD0000000968843 ms2142 04/13/11 GS Tech I'm having problems printing to the 403 copier. Please help.
  HD0000000968680 cm2339 04/13/11 GS Tech RE: Follow Up..
  HD0000000968387 lal48 04/12/11 GS Tech FW: pps location
  HD0000000968541 sl3337 04/12/11 GS Tech New adobe vulnerability
  HD0000000968433 lj2002 04/12/11 GS Tech PBDB
  HD0000000968443 ms2142 04/12/11 GS Tech PBDM
  HD0000000968492 al40 04/12/11 GS Tech RE: 1st floor doors
  HD0000000968362 cm2339 04/12/11 GS Tech RE: Loaner laptop
  HD0000000967849 al40 04/11/11 GS Tech RE: Follow-up to our meeting
  HD0000000967881 cm2339 04/11/11 GS Tech RE: Logging on
  HD0000000967538 cm2339 04/08/11 GS Tech Dell 990 quote
  HD0000000967085 kb2217 04/07/11 GS Tech Computer wasn't connecting to the network
  HD0000000967080 mm3859 04/07/11 GS Tech Second Monitor was not responding and computer wasn't printing
  HD0000000966970 als55 04/06/11 GS Tech Archive folders
  HD0000000966778 dmc2181 04/06/11 GS Tech Trojans
  HD0000000965876 rg2719 04/04/11 GS Tech Can't log in
  HD0000000966079 lj56 04/04/11 GS Tech OnBase Scanner not scanning...
  HD0000000965599 lal48 04/01/11 GS Tech GRIDS error
  HD0000000965523 js3479 04/01/11 GS Tech GS Tech - Printer issue
  HD0000000965094 amu2106 03/31/11 GS Tech RE: Microsoft Word 2007 + Visio?
  HD0000000964844 lal48 03/30/11 GS Tech FW: PBDB
  HD0000000964829 sl3337 03/30/11 GS Tech Google sync using 64bit
  HD0000000964891 as2777 03/30/11 GS Tech H Drive not connecting to exchange
  HD0000000964880 ms2142 03/30/11 GS Tech The toner cartridge is empty in the 403 copier. Thank you.
  HD0000000964481 als55 03/29/11 GS Tech RE: 602 Lewisohn
  HD0000000963991 al40 03/28/11 GS Tech 612 front desk
  HD0000000963973 als55 03/28/11 GS Tech PBDB
  HD0000000963936 als55 03/28/11 GS Tech RE: About your pc
  HD0000000964069 js3479 03/28/11 GS Tech RE: Magenta Line from 408 copier
  HD0000000963918 cr249 03/28/11 GS Tech RE: remote desktop
  HD0000000963513 mr2185 03/25/11 GS Tech Help
  HD0000000960383 sl3337 03/17/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000956634 cm2339 03/03/11 GS Tech New Exchange account
  HD0000000943118 cuuser 01/21/11 GS Tech Vanessa's computer
  HD0000000865006 ah191 07/16/10 GS Tech Cyrus - Create/Update Mailing List
  HD0000000858153 am3481 06/21/10 GS Tech Add printer
  HD0000000858178 elr2109 06/21/10 GS Tech VPN/wireless
  HD0000000857594 vpr4 06/17/10 GS Tech Advance and RDC
  HD0000000857153 ag2785 06/16/10 GS Tech 408 Printer Toner
  HD0000000856844 ah191 06/15/10 GS Tech Denied access to files
  HD0000000856800 al40 06/15/10 GS Tech G:
  HD0000000856264 lal48 06/14/10 GS Tech Angie's computer
  HD0000000856130 dmc2181 06/11/10 GS Tech MS Visio License
  HD0000000855987 am3481 06/11/10 GS Tech RE: Anti malware
  HD0000000855618 ms2142 06/10/10 GS Tech 403 Copier keeps jamming.
  HD0000000855858 al40 06/10/10 GS Tech RE: LogMeIn Account Notification - Login failed
  HD0000000855002 ag2785 06/08/10 GS Tech RE: Global Scholarship Students
  HD0000000854878 am3481 06/08/10 GS Tech laptop needed
  HD0000000854304 as2777 06/07/10 GS Tech Comm Share Disk Full
  HD0000000854306 ao2255 06/07/10 GS Tech Error Message: Saving to the H Drive
  HD0000000854498 cm2339 06/07/10 GS Tech Global Scholarship Students
  HD0000000854531 cm2339 06/07/10 GS Tech H drive space
  HD0000000854189 am3481 06/07/10 GS Tech Microsoft Office 2007
  HD0000000854345 cr249 06/07/10 GS Tech install adobe reader 8 or 9
  HD0000000853993 als55 06/04/10 GS Tech Java 6
  HD0000000853797 cm2339 06/03/10 GS Tech PBDB
  HD0000000852706 cm2339 06/01/10 GS Tech PowerFAIDS 15.3 Install (Update)
  HD0000000852549 als55 05/28/10 GS Tech RE: gs-amcas
  HD0000000852124 cm2339 05/27/10 GS Tech Outlook sharing
  HD0000000851930 vpr4 05/26/10 GS Tech Advance installation
  HD0000000851763 js3479 05/26/10 GS Tech FTP Client?
  HD0000000851724 mr2185 05/26/10 GS Tech RE: wireless
  HD0000000851840 ah191 05/26/10 GS Tech SIS Functionality
Total # of Remedy Tickets:          89
*Includes counts of every action taken on ticket at distinct times