Unique Tickets Touched by or Assigned to GS_Tech
01Jun2010 through 30Jun2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Resolved HD0000000858153 am3481 06/21/10 GS Tech Add printer
  HD0000000858178 elr2109 06/21/10 GS Tech VPN/wireless
  HD0000000857594 vpr4 06/17/10 GS Tech Advance and RDC
  HD0000000857153 ag2785 06/16/10 GS Tech 408 Printer Toner
  HD0000000856844 ah191 06/15/10 GS Tech Denied access to files
  HD0000000856800 al40 06/15/10 GS Tech G:
  HD0000000856264 lal48 06/14/10 GS Tech Angie's computer
  HD0000000856130 dmc2181 06/11/10 GS Tech MS Visio License
  HD0000000855987 am3481 06/11/10 GS Tech RE: Anti malware
  HD0000000855618 ms2142 06/10/10 GS Tech 403 Copier keeps jamming.
  HD0000000855858 al40 06/10/10 GS Tech RE: LogMeIn Account Notification - Login failed
  HD0000000855002 ag2785 06/08/10 GS Tech RE: Global Scholarship Students
  HD0000000854878 am3481 06/08/10 GS Tech laptop needed
  HD0000000854304 as2777 06/07/10 GS Tech Comm Share Disk Full
  HD0000000854306 ao2255 06/07/10 GS Tech Error Message: Saving to the H Drive
  HD0000000854498 cm2339 06/07/10 GS Tech Global Scholarship Students
  HD0000000854531 cm2339 06/07/10 GS Tech H drive space
  HD0000000854189 am3481 06/07/10 GS Tech Microsoft Office 2007
  HD0000000854345 cr249 06/07/10 GS Tech install adobe reader 8 or 9
  HD0000000853993 als55 06/04/10 GS Tech Java 6
  HD0000000853797 cm2339 06/03/10 GS Tech PBDB
  HD0000000852706 cm2339 06/01/10 GS Tech PowerFAIDS 15.3 Install (Update)
  HD0000000852549 als55 05/28/10 GS Tech RE: gs-amcas
  HD0000000852124 cm2339 05/27/10 GS Tech Outlook sharing
  HD0000000851930 vpr4 05/26/10 GS Tech Advance installation
  HD0000000851763 js3479 05/26/10 GS Tech FTP Client?
  HD0000000851724 mr2185 05/26/10 GS Tech RE: wireless
  HD0000000851840 ah191 05/26/10 GS Tech SIS Functionality
  HD0000000851289 ao2255 05/25/10 GS Tech Pop-up Window, Symantic
  HD0000000851304 ag2785 05/25/10 GS Tech RE: Scanner
  HD0000000850870 ag2785 05/24/10 GS Tech App Enabler
  HD0000000850936 dmc2181 05/24/10 GS Tech RE: SQL Advantage
  HD0000000850822 cr249 05/24/10 GS Tech RE: adobe PDF print driver
  HD0000000849687 vpr4 05/18/10 GS Tech FW: Monitor stands
  HD0000000849575 ah191 05/18/10 GS Tech RE: LogMeIn
  HD0000000849741 vpr4 05/18/10 GS Tech RE: Monitor stands
  HD0000000849706 ah191 05/18/10 GS Tech RE: Scanned document from Carlos Mattei ([email protected])
  HD0000000849683 cr249 05/18/10 GS Tech RE: access to
  HD0000000849696 dmc2181 05/18/10 GS Tech Request for MS Office 2003
  HD0000000849450 ms2142 05/17/10 GS Tech Laptop needed for tomorrow
  HD0000000849283 ah191 05/17/10 GS Tech Larry Johnson
  HD0000000849371 ah191 05/17/10 GS Tech LogMeIn
  HD0000000849254 cr249 05/17/10 GS Tech RE: Advance installation
  HD0000000848858 cm2339 05/14/10 GS Tech PowerFaids Mandatory Update
  HD0000000848865 dmc2181 05/14/10 GS Tech RE: Voicemail setup?
  HD0000000848784 dmc2181 05/13/10 GS Tech Infomaker settings
  HD0000000848555 cr249 05/13/10 GS Tech dirvers for David's infomaker
  HD0000000848241 ms2142 05/12/10 GS Tech Scott's email is not working. Can someone please help him ASAP? Thanks.
  HD0000000848122 ms2142 05/11/10 GS Tech Our copier is printing with a band of streaks on the bottom of the pages. Please help.
  HD0000000848147 mp2964 05/11/10 GS Tech Printer issues
  HD0000000847811 ag2785 05/11/10 GS Tech RE: Linda's PC
  HD0000000848016 dmc2181 05/11/10 GS Tech RE: PDF Reader
  HD0000000840012 ra2231 04/13/10 GS Tech FW: Phone Not Working
  HD0000000830224 cm2339 03/10/10 GS Tech Fujitsu Scanner
  HD0000000830250 cm2339 03/10/10 GS Tech RDC list
  HD0000000829914 lal48 03/09/10 GS Tech FW: GSSC Elections Committee selected
  HD0000000829840 cm2339 03/09/10 GS Tech Monitor stands are here
  HD0000000829807 mr2185 03/09/10 GS Tech computer problems
  HD0000000829586 ejc34 03/08/10 GS Tech FW: Skip's Training
  HD0000000829557 cm2339 03/08/10 GS Tech New Monitors for DOS
  HD0000000829200 cm2339 03/05/10 GS Tech DOS OnBase Station
  HD0000000828715 la25 03/04/10 GS Tech request for scanner hookup
  HD0000000826733 ag2785 02/24/10 GS Tech Excel 2007
  HD0000000826401 ag2785 02/23/10 GS Tech Cathy's PC
  HD0000000825901 ag2785 02/22/10 GS Tech Cathy's PC
  HD0000000825943 kb2217 02/22/10 GS Tech Projector power cord missing
  HD0000000825744 as2777 02/19/10 GS Tech 408 Copier/scanner restart
  HD0000000825723 cm2339 02/19/10 GS Tech Out of order phone update
  HD0000000825526 kb2217 02/19/10 GS Tech Phone out of order
  HD0000000825389 lj56 02/18/10 GS Tech The Phone Problem for extention 40467 still exists
  HD0000000825059 lal48 02/17/10 GS Tech Any word on Larry's phone?
  HD0000000824946 cl2864 02/17/10 GS Tech Cathy's Computer in 408
  HD0000000824834 lj56 02/17/10 GS Tech Details of what's happening to extention 854-0467
  HD0000000825026 mp2964 02/17/10 GS Tech Email forwarding
  HD0000000824119 cm2339 02/15/10 GS Tech 612 Calendar
  HD0000000824158 cr249 02/15/10 GS Tech OnBase setup for SKip
  HD0000000823362 inr2101 02/11/10 GS Tech AppSum & Admission Calendar
  HD0000000823644 al40 02/11/10 GS Tech E-Copy
  HD0000000822205 ah191 02/05/10 GS Tech FW: Boxes
  HD0000000822018 ejc34 02/05/10 GS Tech OnBase connection error
  HD0000000822083 ag2785 02/05/10 GS Tech RE: Phones
  HD0000000820697 lal48 02/02/10 GS Tech Printer
  HD0000000820727 lal48 02/02/10 GS Tech RE: Printer
  HD0000000820019 cm2339 02/01/10 GS Tech RE: Peter's phone mail
  HD0000000820058 cm2339 02/01/10 GS Tech RE: Phone
  HD0000000820103 kk2562 02/01/10 GS Tech grids
  HD0000000819737 lj2002 01/29/10 GS Tech Grids
  HD0000000819216 js3479 01/28/10 GS Tech RE: Amy's computer
  HD0000000819389 ejc34 01/28/10 GS Tech RE: GS Scanner PC
  HD0000000818897 cm2339 01/27/10 GS Tech PowerFAIDS
  HD0000000818932 lj2002 01/27/10 GS Tech RE: Distribution List.
  HD0000000818519 lj56 01/26/10 GS Tech 403 Copier Needs fixing...
  HD0000000818078 cm2339 01/25/10 GS Tech New User
  HD0000000817570 ehe2001 01/22/10 GS Tech RE: Dean Awn's Calendar
  HD0000000817306 ms2142 01/21/10 GS Tech FW: The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you.
  HD0000000817153 al40 01/21/10 GS Tech Temp laptop
  HD0000000816476 as2777 01/20/10 GS Tech RE: Microsoft Office 2007 for XP
  HD0000000816077 mji3 01/19/10 GS Tech RE: Monitors for GS
  HD0000000814959 ms2142 01/14/10 GS Tech Scott is having trouble printing to letterhead on the printer. He is printing using the correct settings, but he is still havi
  HD0000000814880 kk2562 01/13/10 GS Tech RE: GRIDS
  HD0000000814830 js3479 01/13/10 GS Tech RE: Ricoh...not so suave...
  HD0000000814331 lj2118 01/12/10 GS Tech Phone line 854-5107
  HD0000000813455 lal48 01/08/10 GS Tech Kay's computer
  HD0000000813521 elr2109 01/08/10 GS Tech RE: phone not working
  HD0000000813495 affil2247 01/08/10 GS Tech phone not working
  HD0000000813228 ag2785 01/07/10 GS Tech Fax Machine
  HD0000000812716 ms2142 01/06/10 GS Tech Red Light on Fax
  HD0000000812533 als55 01/05/10 GS Tech Laptop
  HD0000000812659 amu2106 01/05/10 GS Tech Student Summary Report
  HD0000000812157 als55 01/04/10 GS Tech GRIDS problem
  HD0000000812009 ra2231 01/04/10 GS Tech Laptop for Monday's Orientation Presentation
  HD0000000811240 lj56 12/28/09 GS Tech Printer Problems...
  HD0000000811275 mji3 12/28/09 GS Tech Scott's printing problem
  HD0000000811241 ms2142 12/28/09 GS Tech We are having problems printing to the printer and the copier. Please help. Thank you.
  HD0000000810982 zb2139 12/23/09 GS Tech RE: Fax Machine
  HD0000000810778 zb2139 12/22/09 GS Tech RE: Moving computers and other things
  HD0000000810240 cuuser 12/21/09 GS Tech 403 computers are ready to be moved.
  HD0000000810312 cuuser 12/21/09 GS Tech RE: 403 computers are ready to be moved.
  HD0000000810316 ag2785 12/21/09 GS Tech RE: Toner Change
  HD0000000809774 wsb10 12/18/09 GS Tech Monitor acting odd
  HD0000000807829 cm2339 12/14/09 GS Tech Desktop
  HD0000000807897 cuuser 12/14/09 GS Tech New User
  HD0000000807506 ag2785 12/11/09 GS Tech 408G
  HD0000000806606 cuuser 12/09/09 GS Tech Laptops
  HD0000000806119 cuuser 12/08/09 GS Tech Add printer
  HD0000000806359 as2777 12/08/09 GS Tech FW: Workstation for Jon Sobel
  HD0000000805280 as2777 12/04/09 GS Tech Workstation for Jon Sobel
  HD0000000804470 ah191 12/02/09 GS Tech FW: Furniture
  HD0000000803651 als55 11/30/09 GS Tech FW: ACTION REQUIRED: FFE and APCAR Reinstallation
  HD0000000803670 als55 11/30/09 GS Tech FW: shpine account
  HD0000000803062 kb2217 11/25/09 GS Tech Phone Out of Order
  HD0000000802585 wsb10 11/24/09 GS Tech New Personal Laptop
  HD0000000802569 lj2118 11/24/09 GS Tech Phone line
  HD0000000801738 ag2785 11/20/09 GS Tech Front Desk Computers
  HD0000000801694 ms2142 11/20/09 GS Tech Toner cartridge in 403 copier
  HD0000000801422 ag2785 11/19/09 GS Tech Cathy's Email
  HD0000000801244 ag2785 11/19/09 GS Tech RE: 408G Painting
  HD0000000801084 emw2104 11/18/09 GS Tech docx documents
  HD0000000800210 ag2785 11/17/09 GS Tech 408 Printer & Copier
  HD0000000800250 wsb10 11/17/09 GS Tech FW: Jessica's access to Educational financing
  HD0000000799788 ag2785 11/16/09 GS Tech Cathy Li
  HD0000000799976 al40 11/16/09 GS Tech RE: Ruth's Phone Line
  HD0000000799375 inr2101 11/13/09 GS Tech Re: Computer power cord
  HD0000000799557 cr249 11/13/09 GS Tech Tuesday's APS
  HD0000000797788 ag2785 11/10/09 GS Tech Temp user
  HD0000000796904 ag2785 11/06/09 GS Tech RE: Moving computers to desk mount
  HD0000000795668 ag2785 11/02/09 GS Tech RE: Fax Machine is currently out of order - 11/02
  HD0000000795594 js3479 11/02/09 GS Tech RE: Outlook Setup
  HD0000000795158 mr2185 10/30/09 GS Tech Computer Station-urgent
  HD0000000795250 mr2185 10/30/09 GS Tech Monitors for home reading
  HD0000000794438 als55 10/28/09 GS Tech Desktop access
  HD0000000794479 jay 10/28/09 GS Tech RE: PowerFAIDS related questions
  HD0000000794563 cr249 10/28/09 GS Tech matthew's office
  HD0000000794196 ag2785 10/27/09 GS Tech Ed. Financing & Operations Calendar
  HD0000000794195 emw2104 10/27/09 GS Tech Laptop
  HD0000000794101 ao2255 10/27/09 GS Tech Log-in for Laptop
  HD0000000794308 al40 10/27/09 GS Tech My computer is slow
  HD0000000793852 cm2339 10/26/09 GS Tech RE: ONbase password
  HD0000000793961 js3479 10/26/09 GS Tech RE: Trouble connecting to GiftSum
  HD0000000792933 ag2785 10/21/09 GS Tech 408 Scanner
  HD0000000792935 ao2255 10/21/09 GS Tech Laptop
  HD0000000792912 ra2231 10/21/09 GS Tech Revised: Laptop and Table for New Work-Study Student
  HD0000000792907 cr249 10/21/09 GS Tech onbase install
  HD0000000792576 inr2101 10/20/09 GS Tech RE: Admissions Calendar
  HD0000000792016 ao2255 10/19/09 GS Tech 408 Copier
  HD0000000792236 ao2255 10/19/09 GS Tech H Drive Down
  HD0000000792182 cr249 10/19/09 GS Tech IMAP
  HD0000000791671 ra2231 10/16/09 GS Tech Laptop and Table for New Work-Study Student
  HD0000000791701 js3479 10/16/09 GS Tech RE: Amy's Outlook Exploded!
  HD0000000791536 as2777 10/15/09 GS Tech 408 Printer Tray 1 jamming
  HD0000000791302 cr249 10/15/09 GS Tech e-copy is not working
  HD0000000791189 al40 10/14/09 GS Tech Lewisohnfixit
  HD0000000790920 ms2142 10/14/09 GS Tech Our printer is not working. There is no power, and we've checked the power cords. Please help.
  HD0000000791168 cr249 10/14/09 GS Tech RE: OnBase installation on Skip's machine
  HD0000000790986 cm2339 10/14/09 GS Tech Remedy
  HD0000000791193 as2777 10/14/09 GS Tech Scanner/Copier 408 and Password
  HD0000000790689 ag2785 10/13/09 GS Tech New Calendar Request
Total # of Remedy Tickets:         177
*Includes counts of every action taken on ticket at distinct times