Unique Tickets Touched by or Assigned to GS_Tech
01May2010 through 31May2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Closed HD0000000851303 ag2785 05/25/10 GS Tech Scanner
  HD0000000851014 js3479 05/24/10 GS Tech 408 Scanner
  HD0000000850816 dmc2181 05/24/10 GS Tech FW: SQL Advantage
  HD0000000850818 cr249 05/24/10 GS Tech adobe PDF print driver
  HD0000000850542 cm2339 05/21/10 GS Tech FW: PowerFAIDS 15.3 Install
  HD0000000850338 ah191 05/20/10 GS Tech RE: Larry Johnson
  HD0000000849904 cm2339 05/19/10 GS Tech FW: Laptop--Global Scholars
  HD0000000849913 cm2339 05/19/10 GS Tech RE: Laptop--Global Scholars
  HD0000000849916 cm2339 05/19/10 GS Tech RE: Laptop--Global Scholars
  HD0000000849829 cm2339 05/19/10 GS Tech SQL Advantage
  HD0000000849682 cr249 05/18/10 GS Tech access to
  HD0000000849252 cuuser 05/17/10 GS Tech Advance installation
  HD0000000849451 cuuser 05/17/10 GS Tech RE: Laptop needed for tomorrow
  HD0000000849458 cuuser 05/17/10 GS Tech RE: Laptop needed for tomorrow
  HD0000000849464 cuuser 05/17/10 GS Tech RE: Laptop needed for tomorrow
  HD0000000849483 cuuser 05/17/10 GS Tech RE: Laptop needed for tomorrow
  HD0000000849486 cuuser 05/17/10 GS Tech RE: Laptop needed for tomorrow
  HD0000000849488 cuuser 05/17/10 GS Tech RE: Laptop needed for tomorrow
  HD0000000849461 cuuser 05/17/10 GS Tech Re: Laptop needed for tomorrow
  HD0000000848850 cuuser 05/14/10 GS Tech Voicemail setup?
  HD0000000848669 cm2339 05/13/10 GS Tech Printer warranty
  HD0000000848746 cuuser 05/13/10 GS Tech RE: Blackberry Service
  HD0000000848479 mr2185 05/12/10 GS Tech Baer room projector is crooked...need to do info session
Total # of Remedy Tickets:          23

*Includes counts of every action taken on ticket at distinct times