Unique Tickets Touched by or Assigned to GS_Tech
01May2010 through 31May2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Awaiting Customer Info HD0000000848387 inr2101 05/12/10 GS Tech Wireless outside the office
  HD0000000804181 ah191 12/01/09 GS Tech FW: Meeting Request
Total # of Remedy Tickets:           2
*Includes counts of every action taken on ticket at distinct times