Unique Tickets Touched by or Assigned to GS_Tech
01Feb2010 through 28Feb2010

Status Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Closed HD0000000826591 lbp2108 02/23/10 GS Tech GS Tech - Printer issue
  HD0000000826199 ah191 02/22/10 GS Tech FW: IPHONE SERVICE
  HD0000000825501 ah191 02/19/10 GS Tech Fwd: Phone out of order
  HD0000000825356 ms2142 02/18/10 GS Tech FW: My phone is dead. I have no dial tone, it's not ringing, and I can't make or recieve phone calls. Please help!
  HD0000000824825 lj56 02/17/10 GS Tech Phone Problems Again..
  HD0000000824509 lj56 02/16/10 GS Tech My phone is back on and working so far...
  HD0000000824501 lj56 02/16/10 GS Tech Phone Problems...
  HD0000000824410 la25 02/16/10 GS Tech printer problem
  HD0000000824174 cuuser 02/15/10 GS Tech OnBase installation
  HD0000000823136 cuuser 02/10/10 GS Tech Flash installation
  HD0000000822788 cuuser 02/09/10 GS Tech test closing tickets from email
  HD0000000821712 cuuser 02/04/10 GS Tech RE: 408 Fax Machine
  HD0000000820467 cuuser 02/02/10 GS Tech GRIDS
  HD0000000820706 cuuser 02/02/10 GS Tech RE: Printer
  HD0000000820340 cuuser 02/01/10 GS Tech FW: GS DOS
  HD0000000820018 cuuser 02/01/10 GS Tech Peter's phone mail
  HD0000000820055 cuuser 02/01/10 GS Tech Phone
  HD0000000820226 cuuser 02/01/10 GS Tech PowerFAIDS
  HD0000000818945 cuuser 01/27/10 GS Tech Display on monitor
  HD0000000818922 cuuser 01/27/10 GS Tech Distribution List.
  HD0000000818965 cuuser 01/27/10 GS Tech RE: Display on monitor
  HD0000000818927 cuuser 01/27/10 GS Tech RE: PowerFAIDS
  HD0000000818944 cuuser 01/27/10 GS Tech RE: PowerFAIDS
  HD0000000818946 cuuser 01/27/10 GS Tech RE: PowerFAIDS
  HD0000000819080 cuuser 01/27/10 GS Tech Restart PC for new monitor
  HD0000000817186 cuuser 01/21/10 GS Tech The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you.
  HD0000000816261 cuuser 01/19/10 GS Tech FW: Microsoft Office 2007 for XP
  HD0000000816004 cuuser 01/19/10 GS Tech RE: Monitors for GS
  HD0000000815989 cuuser 01/19/10 GS Tech Re: Monitors for GS
  HD0000000815459 cuuser 01/15/10 GS Tech Microsoft Office 2007 for XP
  HD0000000814563 cuuser 01/13/10 GS Tech Tech for GSSC Retreat
  HD0000000814166 cuuser 01/12/10 GS Tech Printer for Work-Study
  HD0000000813434 ag2785 01/08/10 GS Tech Fax Machine is working - YAY!
  HD0000000813312 mji3 01/07/10 GS Tech RE: Setup for a meeting on 1/11
  HD0000000813313 mji3 01/07/10 GS Tech RE: Setup for a meeting on 1/11
  HD0000000813100 ah191 01/07/10 GS Tech Room 116
  HD0000000812814 ra2231 01/06/10 GS Tech Re: Laptop for Monday's Orientation Presentation
  HD0000000811255 lal48 12/28/09 GS Tech computer move
  HD0000000811024 cuuser 12/23/09 SCETech FW: CUIT Client Service Center Request Confirmation - Case HD811022
  HD0000000810741 cuuser 12/22/09 GS Tech Moving computers and other things
  HD0000000810650 zb2139 12/22/09 GS Tech RE: ACTION REQUIRED REMINDER: FFE and APCAR Reinstallation Request #2
  HD0000000810202 cuuser 12/21/09 GS Tech FW: ACTION REQUIRED REMINDER: FFE and APCAR Reinstallation Request #2
  HD0000000810234 cuuser 12/21/09 GS Tech Toner Change
  HD0000000809804 cm2339 12/18/09 GS Tech Unforwarding Fax line
  HD0000000809276 cuuser 12/17/09 GS Tech FW: question about new conference room
  HD0000000809271 cuuser 12/17/09 GS Tech RE: question about new conference room
  HD0000000809390 cuuser 12/17/09 GS Tech Re: question about new conference room
  HD0000000808933 cuuser 12/16/09 GS Tech RE: Computer monitor
  HD0000000808558 cuuser 12/15/09 GS Tech Computer monitor
  HD0000000806141 cuuser 12/08/09 GS Tech Delete user
  HD0000000805634 al40 12/07/09 GS Tech H:disconnected
  HD0000000805353 cuuser 12/04/09 GS Tech FW: Mac PowerPoint help in Lewisohn 612A on Wed, Dec. 9 6PM
  HD0000000804182 ah191 12/01/09 GS Tech RE: Meeting Request
  HD0000000802581 ag2785 11/24/09 GS Tech Fax Machine
  HD0000000801838 mg2922 11/20/09 GS Tech Incoming Faxes
  HD0000000801291 ag2785 11/19/09 GS Tech RE: 408G Painting
  HD0000000801018 al40 11/18/09 GS Tech 408G Painting
  HD0000000799374 cm2339 11/13/09 GS Tech New monitors have arrived
  HD0000000796079 ag2785 11/04/09 GS Tech Fax Machine
  HD0000000795010 cuuser 10/29/09 GS Tech test ignore
  HD0000000792079 cm2339 10/19/09 GS Tech 408 copier technician
  HD0000000790987 cr249 10/14/09 GS Tech OnBase installation on Skip's machine
  HD0000000790994 cr249 10/14/09 GS Tech RE: OnBase installation on Skip's machine
  HD0000000791092 cr249 10/14/09 GS Tech RE: OnBase installation on Skip's machine
  HD0000000790563 ah191 10/13/09 GS Tech File server room
  HD0000000790321 cm2339 10/13/09 GS Tech remedy test 10/13
Total # of Remedy Tickets:          66

*Includes counts of every action taken on ticket at distinct times