Unique Tickets Touched by or Assigned to GS_Tech
01Apr2011 through 30Apr2011

Source Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Phone HD0000000972115 cm2339 04/27/11 CUIT Incident Management Mailbox size
  HD0000000969764 sl3337 04/18/11 GS Tech Move user from OU
  HD0000000969491 ah191 04/15/11 Network Operations Center All of the wireless in Lewisohn Hall is down
  HD0000000967912 sl3337 04/11/11 OCS Phone line not working
  HD0000000967085 kb2217 04/07/11 GS Tech Computer wasn't connecting to the network
  HD0000000967080 mm3859 04/07/11 GS Tech Second Monitor was not responding and computer wasn't printing
  HD0000000966803 cm2339 04/06/11 AIS Malts Last name change
  HD0000000966430 cm2339 04/05/11 Remedy Development Feature in Remedy
  HD0000000965879 sl3337 04/04/11 GS Tech Switch user from OU
  HD0000000965599 lal48 04/01/11 GS Tech GRIDS error
  HD0000000956634 cm2339 03/03/11 GS Tech New Exchange account
  HD0000000923829 dv2263 11/18/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000916941 dv2263 10/25/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000858474 vm2219 06/22/10 GS Tech GS AMCAS
  HD0000000858453 cm2339 06/22/10 GS Tech Logmein Invoice
  HD0000000852078 vm2219 05/27/10 GS Tech GS Tech - Printer issue
Total # of Remedy Tickets:          16
*Includes counts of every action taken on ticket at distinct times