Unique Tickets Touched by or Assigned to GS_Tech
01Mar2010 through 31Mar2010

Source Case ID UNI Date
Submitted		 Assigned-to-Group Ticket
Summary
Email HD0000000836645 cuuser 03/31/10 GS Tech E6400 laptop
  HD0000000836407 cuuser 03/31/10 GS Tech FW: FAKE Webmail Upgrade
  HD0000000836722 cuuser 03/31/10 GS Tech RE: E6400 laptop
  HD0000000836724 cuuser 03/31/10 GS Tech RE: E6400 laptop
  HD0000000836408 cuuser 03/31/10 GS Tech RE: FAKE Webmail Upgrade
  HD0000000836060 cuuser 03/30/10 GS Tech Antivirus warning
  HD0000000836066 cuuser 03/30/10 GS Tech Microsoft Outlook freezing up
  HD0000000835466 cuuser 03/29/10 GS Tech 403 Copier
  HD0000000835746 cuuser 03/29/10 GS Tech FW: Toner empty
  HD0000000834999 cuuser 03/26/10 GS Tech AppSum
  HD0000000835012 cuuser 03/26/10 GS Tech Toner
  HD0000000834530 cuuser 03/25/10 GS Tech FW: Phone Line Out
  HD0000000834539 cuuser 03/25/10 GS Tech FW: Phone Line Out
  HD0000000834613 cuuser 03/25/10 GS Tech Logmein
  HD0000000834726 cuuser 03/25/10 GS Tech New User
  HD0000000834548 cuuser 03/25/10 GS Tech RE: Phone Line Out
  HD0000000834517 cuuser 03/25/10 GS Tech RE: gs-amcas
  HD0000000834416 cuuser 03/24/10 GS Tech Laptop
  HD0000000834334 cuuser 03/24/10 GS Tech RE: Laptop
  HD0000000834419 cuuser 03/24/10 GS Tech RE: Laptop
  HD0000000834466 cuuser 03/24/10 GS Tech RE: Laptop
  HD0000000834450 cuuser 03/24/10 GS Tech gs-amcas
  HD0000000834415 cuuser 03/24/10 GS Tech test
  HD0000000833909 cuuser 03/23/10 GS Tech Laptops
  HD0000000833902 cuuser 03/23/10 GS Tech Monitor deployment
  HD0000000833877 cuuser 03/23/10 GS Tech request
  HD0000000833332 cuuser 03/22/10 GS Tech Admission's laptop
  HD0000000833368 cuuser 03/22/10 GS Tech RE: Word 2007?
  HD0000000833282 cuuser 03/22/10 GS Tech Word 2007?
  HD0000000832778 cuuser 03/19/10 GS Tech PB Printer
  HD0000000832739 cuuser 03/19/10 GS Tech RE: Linda's Phone
  HD0000000832784 cuuser 03/19/10 GS Tech RE: PB Printer
  HD0000000832086 cuuser 03/17/10 GS Tech AppSum access
  HD0000000831801 cuuser 03/16/10 GS Tech FW: Adding Karen Sendler to General Studies email
  HD0000000831853 cuuser 03/16/10 GS Tech FW: Bounces
  HD0000000831718 cuuser 03/16/10 GS Tech Linda's Phone
  HD0000000831946 cuuser 03/16/10 GS Tech RE: Bounces
  HD0000000831756 cuuser 03/16/10 GS Tech RE: Linda's Phone
  HD0000000831804 cuuser 03/16/10 GS Tech gs-amcas
  HD0000000831004 cuuser 03/12/10 GS Tech Blue Line
  HD0000000831134 cuuser 03/12/10 GS Tech Copier
  HD0000000831079 cuuser 03/12/10 GS Tech RE: Blue Line
  HD0000000831088 cuuser 03/12/10 GS Tech RE: Blue Line
  HD0000000831117 cuuser 03/12/10 GS Tech RE: Emailing in Word
  HD0000000831115 cuuser 03/12/10 GS Tech Re: Emailing in Word
  HD0000000830645 cuuser 03/11/10 GS Tech DNS Application for GS printer
  HD0000000830553 cuuser 03/11/10 GS Tech FW: Delivery Status Notification (Failure)
  HD0000000830592 cuuser 03/11/10 GS Tech FW: Delivery Status Notification (Failure)
  HD0000000830602 cuuser 03/11/10 GS Tech FW: HP LaserJet P4015 Printer in 701 Lewisohn
  HD0000000830573 cuuser 03/11/10 GS Tech RE: Delivery Status Notification (Failure)
  HD0000000830638 cuuser 03/11/10 GS Tech RE: Tech in Rm 612 for Friday morning--9am
  HD0000000830654 cuuser 03/11/10 GS Tech RE: Tech in Rm 612 for Friday morning--9am
  HD0000000830662 cuuser 03/11/10 GS Tech RE: Tech in Rm 612 for Friday morning--9am
  HD0000000830723 cuuser 03/11/10 GS Tech RE: Tech in Rm 612 for Friday morning--9am
  HD0000000830708 cuuser 03/11/10 GS Tech RE: projector/laptop
  HD0000000830758 cuuser 03/11/10 GS Tech RE: projector/laptop
  HD0000000830780 cuuser 03/11/10 GS Tech RE: projector/laptop
  HD0000000830679 cuuser 03/11/10 GS Tech Re: projector/laptop
  HD0000000830629 cuuser 03/11/10 GS Tech Tech in Rm 612 for Friday morning--9am
  HD0000000830211 cuuser 03/10/10 GS Tech FW: Purchase Order #582663 (Log me in)
  HD0000000830224 cuuser 03/10/10 GS Tech Fujitsu Scanner
  HD0000000830292 cuuser 03/10/10 GS Tech Outlook 2007 upgrade
  HD0000000830250 cuuser 03/10/10 GS Tech RDC list
  HD0000000830311 cuuser 03/10/10 GS Tech RE: Outlook 2007 upgrade
  HD0000000830253 cuuser 03/10/10 GS Tech RE: RDC list
  HD0000000829914 cuuser 03/09/10 GS Tech FW: GSSC Elections Committee selected
  HD0000000829840 cuuser 03/09/10 GS Tech Monitor stands are here
  HD0000000829807 cuuser 03/09/10 GS Tech computer problems
  HD0000000829586 cuuser 03/08/10 GS Tech FW: Skip's Training
  HD0000000829605 cuuser 03/08/10 GS Tech FW: Skip's Training
  HD0000000829426 ag2785 03/08/10 GS Tech GS Tech - Phone issue
  HD0000000829557 cuuser 03/08/10 GS Tech New Monitors for DOS
  HD0000000829645 cuuser 03/08/10 GS Tech RE: Skip's Training
  HD0000000829200 cuuser 03/05/10 GS Tech DOS OnBase Station
  HD0000000829051 cuuser 03/05/10 GS Tech FW: Update on Training Room
  HD0000000829052 cuuser 03/05/10 GS Tech RE: Update on Training Room
  HD0000000828741 cuuser 03/04/10 GS Tech OnBase question
  HD0000000828715 cuuser 03/04/10 GS Tech request for scanner hookup
  HD0000000828872 cuuser 03/04/10 GS Tech unfortunately, printer spool problem back again
  HD0000000827543 ag2785 03/01/10 GS Tech GS Tech - Phone issue
  HD0000000827540 cm2339 03/01/10 GS Tech Outlook upgrade
  HD0000000827542 cm2339 03/01/10 GS Tech RE: Outlook upgrade
  HD0000000827068 cm2339 02/25/10 GS Tech OnBase and Outlook 2007
  HD0000000827256 cm2339 02/25/10 GS Tech OnBase and Outlook 2007 Installation
  HD0000000826733 ag2785 02/24/10 GS Tech Excel 2007
  HD0000000826768 lj2118 02/24/10 GS Tech GS Tech - Phone issue
  HD0000000826401 ag2785 02/23/10 GS Tech Cathy's PC
  HD0000000825901 ag2785 02/22/10 GS Tech Cathy's PC
  HD0000000826104 lal48 02/22/10 GS Tech IPHONE SERVICE
  HD0000000825943 kb2217 02/22/10 GS Tech Projector power cord missing
  HD0000000825744 as2777 02/19/10 GS Tech 408 Copier/scanner restart
  HD0000000825723 cm2339 02/19/10 GS Tech Out of order phone update
  HD0000000825526 kb2217 02/19/10 GS Tech Phone out of order
  HD0000000825389 lj56 02/18/10 GS Tech The Phone Problem for extention 40467 still exists
  HD0000000825059 lal48 02/17/10 GS Tech Any word on Larry's phone?
  HD0000000824946 cl2864 02/17/10 GS Tech Cathy's Computer in 408
  HD0000000824834 lj56 02/17/10 GS Tech Details of what's happening to extention 854-0467
  HD0000000825026 mp2964 02/17/10 GS Tech Email forwarding
  HD0000000824119 cm2339 02/15/10 GS Tech 612 Calendar
  HD0000000824253 cm2339 02/15/10 GS Tech Extra Licenses
  HD0000000824158 cr249 02/15/10 GS Tech OnBase setup for SKip
  HD0000000823362 inr2101 02/11/10 GS Tech AppSum & Admission Calendar
  HD0000000823644 al40 02/11/10 GS Tech E-Copy
  HD0000000822205 ah191 02/05/10 GS Tech FW: Boxes
  HD0000000822018 ejc34 02/05/10 GS Tech OnBase connection error
  HD0000000822083 ag2785 02/05/10 GS Tech RE: Phones
  HD0000000821716 cm2339 02/04/10 GS Tech Cubicle 3 laptop
  HD0000000820697 lal48 02/02/10 GS Tech Printer
  HD0000000820727 lal48 02/02/10 GS Tech RE: Printer
  HD0000000820019 cm2339 02/01/10 GS Tech RE: Peter's phone mail
  HD0000000820058 cm2339 02/01/10 GS Tech RE: Phone
  HD0000000820103 kk2562 02/01/10 GS Tech grids
  HD0000000819737 lj2002 01/29/10 GS Tech Grids
  HD0000000819216 js3479 01/28/10 GS Tech RE: Amy's computer
  HD0000000819389 ejc34 01/28/10 GS Tech RE: GS Scanner PC
  HD0000000818897 cm2339 01/27/10 GS Tech PowerFAIDS
  HD0000000818932 lj2002 01/27/10 GS Tech RE: Distribution List.
  HD0000000818519 lj56 01/26/10 GS Tech 403 Copier Needs fixing...
  HD0000000818078 cm2339 01/25/10 GS Tech New User
  HD0000000817570 ehe2001 01/22/10 GS Tech RE: Dean Awn's Calendar
  HD0000000817306 ms2142 01/21/10 GS Tech FW: The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you.
  HD0000000817153 al40 01/21/10 GS Tech Temp laptop
  HD0000000816476 as2777 01/20/10 GS Tech RE: Microsoft Office 2007 for XP
  HD0000000816077 mji3 01/19/10 GS Tech RE: Monitors for GS
  HD0000000814959 ms2142 01/14/10 GS Tech Scott is having trouble printing to letterhead on the printer. He is printing using the correct settings, but he is still havi
  HD0000000814880 kk2562 01/13/10 GS Tech RE: GRIDS
  HD0000000814830 js3479 01/13/10 GS Tech RE: Ricoh...not so suave...
  HD0000000814331 lj2118 01/12/10 GS Tech Phone line 854-5107
  HD0000000813455 lal48 01/08/10 GS Tech Kay's computer
  HD0000000813521 elr2109 01/08/10 GS Tech RE: phone not working
  HD0000000813495 affil2247 01/08/10 GS Tech phone not working
  HD0000000813228 ag2785 01/07/10 GS Tech Fax Machine
  HD0000000812716 ms2142 01/06/10 GS Tech Red Light on Fax
  HD0000000812533 als55 01/05/10 GS Tech Laptop
  HD0000000812659 amu2106 01/05/10 GS Tech Student Summary Report
  HD0000000812157 als55 01/04/10 GS Tech GRIDS problem
  HD0000000812009 ra2231 01/04/10 GS Tech Laptop for Monday's Orientation Presentation
  HD0000000811240 lj56 12/28/09 GS Tech Printer Problems...
  HD0000000811275 mji3 12/28/09 GS Tech Scott's printing problem
  HD0000000811241 ms2142 12/28/09 GS Tech We are having problems printing to the printer and the copier. Please help. Thank you.
  HD0000000810982 zb2139 12/23/09 GS Tech RE: Fax Machine
  HD0000000810778 zb2139 12/22/09 GS Tech RE: Moving computers and other things
  HD0000000810240 cuuser 12/21/09 GS Tech 403 computers are ready to be moved.
  HD0000000810312 cuuser 12/21/09 GS Tech RE: 403 computers are ready to be moved.
  HD0000000810316 ag2785 12/21/09 GS Tech RE: Toner Change
  HD0000000809774 wsb10 12/18/09 GS Tech Monitor acting odd
  HD0000000807829 cm2339 12/14/09 GS Tech Desktop
  HD0000000807897 cuuser 12/14/09 GS Tech New User
  HD0000000807506 ag2785 12/11/09 GS Tech 408G
  HD0000000806606 cuuser 12/09/09 GS Tech Laptops
  HD0000000806119 cuuser 12/08/09 GS Tech Add printer
  HD0000000806359 as2777 12/08/09 GS Tech FW: Workstation for Jon Sobel
  HD0000000805280 as2777 12/04/09 GS Tech Workstation for Jon Sobel
  HD0000000804470 ah191 12/02/09 GS Tech FW: Furniture
  HD0000000804181 ah191 12/01/09 GS Tech FW: Meeting Request
  HD0000000803651 als55 11/30/09 GS Tech FW: ACTION REQUIRED: FFE and APCAR Reinstallation
  HD0000000803670 als55 11/30/09 GS Tech FW: shpine account
  HD0000000803062 kb2217 11/25/09 GS Tech Phone Out of Order
  HD0000000802585 wsb10 11/24/09 GS Tech New Personal Laptop
  HD0000000802569 lj2118 11/24/09 GS Tech Phone line
  HD0000000801738 ag2785 11/20/09 GS Tech Front Desk Computers
  HD0000000801694 ms2142 11/20/09 GS Tech Toner cartridge in 403 copier
  HD0000000801422 ag2785 11/19/09 GS Tech Cathy's Email
  HD0000000801244 ag2785 11/19/09 GS Tech RE: 408G Painting
  HD0000000801084 emw2104 11/18/09 GS Tech docx documents
  HD0000000800210 ag2785 11/17/09 GS Tech 408 Printer & Copier
  HD0000000800250 wsb10 11/17/09 GS Tech FW: Jessica's access to Educational financing
  HD0000000799788 ag2785 11/16/09 GS Tech Cathy Li
  HD0000000799976 al40 11/16/09 GS Tech RE: Ruth's Phone Line
  HD0000000799375 inr2101 11/13/09 GS Tech Re: Computer power cord
  HD0000000799557 cr249 11/13/09 GS Tech Tuesday's APS
  HD0000000797788 ag2785 11/10/09 GS Tech Temp user
  HD0000000796904 ag2785 11/06/09 GS Tech RE: Moving computers to desk mount
  HD0000000795668 ag2785 11/02/09 GS Tech RE: Fax Machine is currently out of order - 11/02
  HD0000000795594 js3479 11/02/09 GS Tech RE: Outlook Setup
  HD0000000795158 mr2185 10/30/09 GS Tech Computer Station-urgent
  HD0000000795250 mr2185 10/30/09 GS Tech Monitors for home reading
  HD0000000794438 als55 10/28/09 GS Tech Desktop access
  HD0000000794479 jay 10/28/09 GS Tech RE: PowerFAIDS related questions
  HD0000000794563 cr249 10/28/09 GS Tech matthew's office
  HD0000000794196 ag2785 10/27/09 GS Tech Ed. Financing & Operations Calendar
  HD0000000794195 emw2104 10/27/09 GS Tech Laptop
  HD0000000794101 ao2255 10/27/09 GS Tech Log-in for Laptop
  HD0000000794308 al40 10/27/09 GS Tech My computer is slow
  HD0000000793852 cm2339 10/26/09 GS Tech RE: ONbase password
  HD0000000793961 js3479 10/26/09 GS Tech RE: Trouble connecting to GiftSum
  HD0000000792933 ag2785 10/21/09 GS Tech 408 Scanner
  HD0000000792935 ao2255 10/21/09 GS Tech Laptop
  HD0000000792912 ra2231 10/21/09 GS Tech Revised: Laptop and Table for New Work-Study Student
  HD0000000792907 cr249 10/21/09 GS Tech onbase install
  HD0000000792576 inr2101 10/20/09 GS Tech RE: Admissions Calendar
  HD0000000792016 ao2255 10/19/09 GS Tech 408 Copier
  HD0000000792236 ao2255 10/19/09 GS Tech H Drive Down
  HD0000000792182 cr249 10/19/09 GS Tech IMAP
  HD0000000791671 ra2231 10/16/09 GS Tech Laptop and Table for New Work-Study Student
  HD0000000791701 js3479 10/16/09 GS Tech RE: Amy's Outlook Exploded!
  HD0000000791536 as2777 10/15/09 GS Tech 408 Printer Tray 1 jamming
  HD0000000791302 cr249 10/15/09 GS Tech e-copy is not working
  HD0000000791189 al40 10/14/09 GS Tech Lewisohnfixit
  HD0000000790920 ms2142 10/14/09 GS Tech Our printer is not working. There is no power, and we've checked the power cords. Please help.
  HD0000000791168 cr249 10/14/09 GS Tech RE: OnBase installation on Skip's machine
  HD0000000790986 cm2339 10/14/09 GS Tech Remedy
  HD0000000791193 as2777 10/14/09 GS Tech Scanner/Copier 408 and Password
  HD0000000790689 ag2785 10/13/09 GS Tech New Calendar Request
  HD0000000777880 jk2989 09/09/09 GS Tech 206 Lewison
Total # of Remedy Tickets:         205
*Includes counts of every action taken on ticket at distinct times