| Unique Tickets Touched by GS_Tech |
| 01Oct2011 through 31Oct2011 |
| School Division |
Case ID | UNI | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|---|
| General Studies | HD0000001011389 | sl3337 | 09/21/11 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue |
| HD0000000994946 | cm2339 | 07/26/11 | GS Tech | FW: H Drive usage | |
| HD0000000992526 | sl3337 | 07/14/11 | GS Tech | Communication's Computer Swap Pre Meetings | |
| HD0000000992306 | cm2339 | 07/13/11 | GS Tech | New PC setup | |
| HD0000000988770 | cm2339 | 06/28/11 | GS Tech | Path to H drive folder | |
| HD0000000987959 | sl3337 | 06/24/11 | GS Tech | Change kk2562 Active Directory location | |
| HD0000000985569 | cm2339 | 06/15/11 | GS Tech | RE: smart LCD with web camera for 408D | |
| HD0000000985578 | sl3337 | 06/15/11 | GS Tech | New Remedy User | |
| HD0000000985355 | cm2339 | 06/14/11 | GS Tech | 2 new Lewisohn Hall calendars | |
| HD0000000985357 | cm2339 | 06/14/11 | GS Tech | New Inbox | |
| HD0000000977407 | sl3337 | 05/17/11 | GS Tech | I need the same active directory rights ... | |
| HD0000000971495 | al40 | 04/25/11 | GS Tech | FW: New PC setup | |
| HD0000000971503 | als55 | 04/25/11 | GS Tech | File conversion within Word | |
| HD0000000971519 | gn2206 | 04/25/11 | GS Tech | Excel | |
| HD0000000971497 | mr2185 | 04/25/11 | GS Tech | FW: need a ethernet cord for meeting in progress | |
| HD0000000971200 | al40 | 04/22/11 | GS Tech | New PC setup | |
| HD0000000971202 | cm2339 | 04/22/11 | GS Tech | FW: Mouse, Keyboard Tray and More | |
| HD0000000971313 | cr249 | 04/22/11 | GS Tech | RE: magenta line and stapler | |
| HD0000000971201 | dmc2181 | 04/22/11 | GS Tech | RE: Returning Laptop | |
| HD0000000970753 | sl3337 | 04/21/11 | GS Tech | RE: New Computer | |
| HD0000000970482 | als55 | 04/20/11 | GS Tech | RE: GRIDS and PBDB | |
| HD0000000970488 | als55 | 04/20/11 | GS Tech | RE: PBDB | |
| HD0000000970498 | cm2339 | 04/20/11 | GS Tech | RE: EDM Weekly Meeting_Discussion Action Item Log_041811_Updated | |
| HD0000000970153 | lj2002 | 04/19/11 | GS Tech | FW: Laptop | |
| HD0000000969811 | als55 | 04/18/11 | GS Tech | RE: GRIDS | |
| HD0000000969843 | cm2339 | 04/18/11 | GS Tech | RE: Right issue with Active Directory | |
| HD0000000969845 | cm2339 | 04/18/11 | GS Tech | RE: Travel suggestions | |
| HD0000000969823 | rg2719 | 04/18/11 | GS Tech | Delivery | |
| HD0000000969969 | rg2719 | 04/18/11 | GS Tech | Need Toner for the P4015 printer | |
| HD0000000969764 | sl3337 | 04/18/11 | GS Tech | Move user from OU | |
| HD0000000969991 | sl3337 | 04/18/11 | GS Tech | Computer Replacement | |
| HD0000000969279 | cm2339 | 04/15/11 | GS Tech | RE: Malwarebytes Evaluation - Columbia University (NY) | |
| HD0000000969509 | inr2101 | 04/15/11 | GS Tech | Docking station | |
| HD0000000969409 | mr2185 | 04/15/11 | GS Tech | RE: VPN | |
| HD0000000969507 | sl3337 | 04/15/11 | GS Tech | RE: Problems with your pc | |
| HD0000000969068 | as2777 | 04/14/11 | GS Tech | PowerPoint Upgrade | |
| HD0000000969192 | cm2339 | 04/14/11 | GS Tech | FW: Follow Up.. | |
| HD0000000968942 | lal48 | 04/14/11 | GS Tech | borrow a laptop | |
| HD0000000969071 | sl3337 | 04/14/11 | GS Tech | RE: PowerPoint Upgrade | |
| HD0000000969128 | sl3337 | 04/14/11 | GS Tech | FW: Malwarebytes EDU Pricing - Columbia University (NY) | |
| HD0000000968680 | cm2339 | 04/13/11 | GS Tech | RE: Follow Up.. | |
| HD0000000968843 | ms2142 | 04/13/11 | GS Tech | I'm having problems printing to the 403 copier. Please help. | |
| HD0000000968492 | al40 | 04/12/11 | GS Tech | RE: 1st floor doors | |
| HD0000000968285 | cm2339 | 04/12/11 | GS Tech | RE: PO for laptops | |
| HD0000000968362 | cm2339 | 04/12/11 | GS Tech | RE: Loaner laptop | |
| HD0000000968387 | lal48 | 04/12/11 | GS Tech | FW: pps location | |
| HD0000000968433 | lj2002 | 04/12/11 | GS Tech | PBDB | |
| HD0000000968443 | ms2142 | 04/12/11 | GS Tech | PBDM | |
| HD0000000968541 | sl3337 | 04/12/11 | GS Tech | New adobe vulnerability | |
| HD0000000967849 | al40 | 04/11/11 | GS Tech | RE: Follow-up to our meeting | |
| HD0000000967881 | cm2339 | 04/11/11 | GS Tech | RE: Logging on | |
| HD0000000967891 | sl3337 | 04/11/11 | GS Tech | FW: Phone | |
| HD0000000968070 | sl3337 | 04/11/11 | GS Tech | Fixing your Internet explorer | |
| HD0000000967538 | cm2339 | 04/08/11 | GS Tech | Dell 990 quote | |
| HD0000000967150 | cm2339 | 04/07/11 | GS Tech | RE: Account Owner for School of General Studies | |
| HD0000000967154 | cm2339 | 04/07/11 | GS Tech | Dell orders update | |
| HD0000000967085 | kb2217 | 04/07/11 | GS Tech | Computer wasn't connecting to the network | |
| HD0000000966970 | als55 | 04/06/11 | GS Tech | Archive folders | |
| HD0000000966959 | cm2339 | 04/06/11 | GS Tech | RE: Migrating Vacation Approval to GS Drupal Site | |
| HD0000000966778 | dmc2181 | 04/06/11 | GS Tech | Trojans | |
| HD0000000966079 | lj56 | 04/04/11 | GS Tech | OnBase Scanner not scanning... | |
| HD0000000965876 | rg2719 | 04/04/11 | GS Tech | Can't log in | |
| HD0000000965879 | sl3337 | 04/04/11 | GS Tech | Switch user from OU | |
| HD0000000966105 | sl3337 | 04/04/11 | GS Tech | About your monitors | |
| HD0000000965520 | cm2339 | 04/01/11 | GS Tech | Account Owner for School of General Studies | |
| HD0000000965523 | js3479 | 04/01/11 | GS Tech | GS Tech - Printer issue | |
| HD0000000965599 | lal48 | 04/01/11 | GS Tech | GRIDS error | |
| HD0000000965094 | amu2106 | 03/31/11 | GS Tech | RE: Microsoft Word 2007 + Visio? | |
| HD0000000965216 | cm2339 | 03/31/11 | GS Tech | FW: From Dell Technical Support | |
| HD0000000965284 | mr3131 | 03/31/11 | GS Tech | 601 Laptops | |
| HD0000000964891 | as2777 | 03/30/11 | GS Tech | H Drive not connecting to exchange | |
| HD0000000964768 | cm2339 | 03/30/11 | GS Tech | Experience running Win 7 64B | |
| HD0000000964844 | lal48 | 03/30/11 | GS Tech | FW: PBDB | |
| HD0000000964880 | ms2142 | 03/30/11 | GS Tech | The toner cartridge is empty in the 403 copier. Thank you. | |
| HD0000000964829 | sl3337 | 03/30/11 | GS Tech | Google sync using 64bit | |
| HD0000000964481 | als55 | 03/29/11 | GS Tech | RE: 602 Lewisohn | |
| HD0000000963991 | al40 | 03/28/11 | GS Tech | 612 front desk | |
| HD0000000963936 | als55 | 03/28/11 | GS Tech | RE: About your pc | |
| HD0000000963973 | als55 | 03/28/11 | GS Tech | PBDB | |
| HD0000000963918 | cr249 | 03/28/11 | GS Tech | RE: remote desktop | |
| HD0000000964069 | js3479 | 03/28/11 | GS Tech | RE: Magenta Line from 408 copier | |
| HD0000000963732 | als55 | 03/25/11 | GS Tech | RE: About your pc | |
| HD0000000963513 | mr2185 | 03/25/11 | GS Tech | Help | |
| HD0000000960383 | sl3337 | 03/17/11 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000956634 | cm2339 | 03/03/11 | GS Tech | New Exchange account | |
| HD0000000943774 | cm2339 | 01/24/11 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000933293 | jlm2231 | 12/20/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000923829 | dv2263 | 11/18/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000920409 | cm2339 | 11/08/10 | GS Tech | FW: DNS Application | |
| HD0000000920528 | dr2288 | 11/08/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000920521 | mr3131 | 11/08/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000916941 | dv2263 | 10/25/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000880334 | gn2206 | 09/07/10 | GS Tech | FW: New Hire | |
| HD0000000869900 | cm2339 | 08/04/10 | GS Tech | User request | |
| HD0000000858453 | cm2339 | 06/22/10 | GS Tech | Logmein Invoice | |
| HD0000000858474 | vm2219 | 06/22/10 | GS Tech | GS AMCAS | |
| HD0000000858070 | am3481 | 06/21/10 | GS Tech | Acrobat Reader error | |
| HD0000000857023 | ah191 | 06/16/10 | GS Tech | Office 2010 | |
| HD0000000857179 | lal48 | 06/16/10 | GS Tech | Ana Maria and Kay's new offices | |
| HD0000000856976 | ao2255 | 06/15/10 | GS Tech | New Microsoft Office | |
| HD0000000856797 | dmc2181 | 06/15/10 | GS Tech | Powerfaids Install | |
| HD0000000856717 | inr2101 | 06/15/10 | GS Tech | Wireless problem | |
| HD0000000856134 | ah191 | 06/11/10 | GS Tech | FW: CDW-G Order Confirmation | |
| HD0000000855038 | lal48 | 06/08/10 | GS Tech | Two things | |
| HD0000000853886 | cm2339 | 06/04/10 | GS Tech | OnBase installation on new image | |
| HD0000000853902 | cm2339 | 06/04/10 | GS Tech | RE: OnBase installation on new image | |
| HD0000000853485 | cm2339 | 06/03/10 | GS Tech | RE: Swapping out CPU's | |
| HD0000000852848 | lal48 | 06/01/10 | GS Tech | Speakers | |
| HD0000000852078 | vm2219 | 05/27/10 | GS Tech | GS Tech - Printer issue | |
| HD0000000851651 | ah191 | 05/26/10 | GS Tech | User rights | |
| HD0000000851370 | cr249 | 05/25/10 | GS Tech | FW: Ed Fin Technical Issue and Fixes | |
| HD0000000850702 | lal48 | 05/21/10 | GS Tech | Global scholars laptop | |
| HD0000000848701 | cm2339 | 05/13/10 | GS Tech | Fwd: Blackberry Service | |
| HD0000000848387 | inr2101 | 05/12/10 | GS Tech | Wireless outside the office | |
| HD0000000847938 | als55 | 05/11/10 | GS Tech | GS Tech - Printer issue | |
| HD0000000830292 | cm2339 | 03/10/10 | GS Tech | Outlook 2007 upgrade | |
| HD0000000827068 | cm2339 | 02/25/10 | GS Tech | OnBase and Outlook 2007 | |
| HD0000000826768 | lj2118 | 02/24/10 | GS Tech | GS Tech - Phone issue | |
| HD0000000826104 | lal48 | 02/22/10 | GS Tech | IPHONE SERVICE | |
| HD0000000824253 | cm2339 | 02/15/10 | GS Tech | Extra Licenses | |
| HD0000000804181 | ah191 | 12/01/09 | GS Tech | FW: Meeting Request | |
| Total # of Remedy Tickets: 121 | |||||
| *Includes counts of every action taken on ticket at distinct times |