| Unique Tickets Touched by GS_Tech |
| 01May2011 through 31May2011 |
| School Division |
Case ID | UNI | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|---|
| General Studies | HD0000000981353 | kk2562 | 05/31/11 | Network Field Services | rolm phone malfunction |
| HD0000000979784 | sl3337 | 05/24/11 | CUIT Design | Please add international calling priviledges to x43672 | |
| HD0000000979350 | sl3337 | 05/23/11 | OCS | Rolm phone not working | |
| HD0000000978460 | sl3337 | 05/20/11 | CUIT Incident Management | Outlook giving problems | |
| HD0000000977407 | sl3337 | 05/17/11 | GS Tech | I need the same active directory rights ... | |
| HD0000000975389 | sl3337 | 05/10/11 | Network Field Services | Mac # 4002 R.T. New phone install Lewisohn Hall 408 | |
| HD0000000974566 | mm3859 | 05/06/11 | OCS | 408 Lewisohn Hall, Maryann Mcdonagh phone line is not working jack number 022 | |
| HD0000000973631 | mm3859 | 05/03/11 | OCS | Key Kurasahige phone is still not working correectly JACK NUMBER A42 | |
| HD0000000971495 | al40 | 04/25/11 | GS Tech | FW: New PC setup | |
| HD0000000971503 | als55 | 04/25/11 | GS Tech | File conversion within Word | |
| HD0000000971519 | gn2206 | 04/25/11 | GS Tech | Excel | |
| HD0000000971497 | mr2185 | 04/25/11 | GS Tech | FW: need a ethernet cord for meeting in progress | |
| HD0000000971200 | al40 | 04/22/11 | GS Tech | New PC setup | |
| HD0000000971202 | cm2339 | 04/22/11 | GS Tech | FW: Mouse, Keyboard Tray and More | |
| HD0000000971313 | cr249 | 04/22/11 | GS Tech | RE: magenta line and stapler | |
| HD0000000971201 | dmc2181 | 04/22/11 | GS Tech | RE: Returning Laptop | |
| HD0000000970753 | sl3337 | 04/21/11 | GS Tech | RE: New Computer | |
| HD0000000970482 | als55 | 04/20/11 | GS Tech | RE: GRIDS and PBDB | |
| HD0000000970488 | als55 | 04/20/11 | GS Tech | RE: PBDB | |
| HD0000000970498 | cm2339 | 04/20/11 | GS Tech | RE: EDM Weekly Meeting_Discussion Action Item Log_041811_Updated | |
| HD0000000970153 | lj2002 | 04/19/11 | GS Tech | FW: Laptop | |
| HD0000000969811 | als55 | 04/18/11 | GS Tech | RE: GRIDS | |
| HD0000000969843 | cm2339 | 04/18/11 | GS Tech | RE: Right issue with Active Directory | |
| HD0000000969845 | cm2339 | 04/18/11 | GS Tech | RE: Travel suggestions | |
| HD0000000969823 | rg2719 | 04/18/11 | GS Tech | Delivery | |
| HD0000000969969 | rg2719 | 04/18/11 | GS Tech | Need Toner for the P4015 printer | |
| HD0000000969764 | sl3337 | 04/18/11 | GS Tech | Move user from OU | |
| HD0000000969991 | sl3337 | 04/18/11 | GS Tech | Computer Replacement | |
| HD0000000969279 | cm2339 | 04/15/11 | GS Tech | RE: Malwarebytes Evaluation - Columbia University (NY) | |
| HD0000000969509 | inr2101 | 04/15/11 | GS Tech | Docking station | |
| HD0000000969409 | mr2185 | 04/15/11 | GS Tech | RE: VPN | |
| HD0000000969507 | sl3337 | 04/15/11 | GS Tech | RE: Problems with your pc | |
| HD0000000969068 | as2777 | 04/14/11 | GS Tech | PowerPoint Upgrade | |
| HD0000000969192 | cm2339 | 04/14/11 | GS Tech | FW: Follow Up.. | |
| HD0000000968942 | lal48 | 04/14/11 | GS Tech | borrow a laptop | |
| HD0000000969071 | sl3337 | 04/14/11 | GS Tech | RE: PowerPoint Upgrade | |
| HD0000000969128 | sl3337 | 04/14/11 | GS Tech | FW: Malwarebytes EDU Pricing - Columbia University (NY) | |
| HD0000000968680 | cm2339 | 04/13/11 | GS Tech | RE: Follow Up.. | |
| HD0000000968620 | dr2288 | 04/13/11 | OCS | RE: Telephone Problems | |
| HD0000000968843 | ms2142 | 04/13/11 | GS Tech | I'm having problems printing to the 403 copier. Please help. | |
| HD0000000968492 | al40 | 04/12/11 | GS Tech | RE: 1st floor doors | |
| HD0000000968285 | cm2339 | 04/12/11 | GS Tech | RE: PO for laptops | |
| HD0000000968362 | cm2339 | 04/12/11 | GS Tech | RE: Loaner laptop | |
| HD0000000968387 | lal48 | 04/12/11 | GS Tech | FW: pps location | |
| HD0000000968433 | lj2002 | 04/12/11 | GS Tech | PBDB | |
| HD0000000968443 | ms2142 | 04/12/11 | GS Tech | PBDM | |
| HD0000000968541 | sl3337 | 04/12/11 | GS Tech | New adobe vulnerability | |
| HD0000000967849 | al40 | 04/11/11 | GS Tech | RE: Follow-up to our meeting | |
| HD0000000967881 | cm2339 | 04/11/11 | GS Tech | RE: Logging on | |
| HD0000000967891 | sl3337 | 04/11/11 | GS Tech | FW: Phone | |
| HD0000000968070 | sl3337 | 04/11/11 | GS Tech | Fixing your Internet explorer | |
| HD0000000967538 | cm2339 | 04/08/11 | GS Tech | Dell 990 quote | |
| HD0000000967150 | cm2339 | 04/07/11 | GS Tech | RE: Account Owner for School of General Studies | |
| HD0000000967154 | cm2339 | 04/07/11 | GS Tech | Dell orders update | |
| HD0000000967085 | kb2217 | 04/07/11 | GS Tech | Computer wasn't connecting to the network | |
| HD0000000967080 | mm3859 | 04/07/11 | GS Tech | Second Monitor was not responding and computer wasn't printing | |
| HD0000000966970 | als55 | 04/06/11 | GS Tech | Archive folders | |
| HD0000000966959 | cm2339 | 04/06/11 | GS Tech | RE: Migrating Vacation Approval to GS Drupal Site | |
| HD0000000966778 | dmc2181 | 04/06/11 | GS Tech | Trojans | |
| HD0000000966079 | lj56 | 04/04/11 | GS Tech | OnBase Scanner not scanning... | |
| HD0000000965876 | rg2719 | 04/04/11 | GS Tech | Can't log in | |
| HD0000000965879 | sl3337 | 04/04/11 | GS Tech | Switch user from OU | |
| HD0000000966105 | sl3337 | 04/04/11 | GS Tech | About your monitors | |
| HD0000000965520 | cm2339 | 04/01/11 | GS Tech | Account Owner for School of General Studies | |
| HD0000000965523 | js3479 | 04/01/11 | GS Tech | GS Tech - Printer issue | |
| HD0000000965599 | lal48 | 04/01/11 | GS Tech | GRIDS error | |
| HD0000000965094 | amu2106 | 03/31/11 | GS Tech | RE: Microsoft Word 2007 + Visio? | |
| HD0000000965216 | cm2339 | 03/31/11 | GS Tech | FW: From Dell Technical Support | |
| HD0000000965284 | mr3131 | 03/31/11 | GS Tech | 601 Laptops | |
| HD0000000964891 | as2777 | 03/30/11 | GS Tech | H Drive not connecting to exchange | |
| HD0000000964768 | cm2339 | 03/30/11 | GS Tech | Experience running Win 7 64B | |
| HD0000000964844 | lal48 | 03/30/11 | GS Tech | FW: PBDB | |
| HD0000000964880 | ms2142 | 03/30/11 | GS Tech | The toner cartridge is empty in the 403 copier. Thank you. | |
| HD0000000964829 | sl3337 | 03/30/11 | GS Tech | Google sync using 64bit | |
| HD0000000964481 | als55 | 03/29/11 | GS Tech | RE: 602 Lewisohn | |
| HD0000000963991 | al40 | 03/28/11 | GS Tech | 612 front desk | |
| HD0000000963936 | als55 | 03/28/11 | GS Tech | RE: About your pc | |
| HD0000000963973 | als55 | 03/28/11 | GS Tech | PBDB | |
| HD0000000963918 | cr249 | 03/28/11 | GS Tech | RE: remote desktop | |
| HD0000000964069 | js3479 | 03/28/11 | GS Tech | RE: Magenta Line from 408 copier | |
| HD0000000963732 | als55 | 03/25/11 | GS Tech | RE: About your pc | |
| HD0000000963513 | mr2185 | 03/25/11 | GS Tech | Help | |
| HD0000000960383 | sl3337 | 03/17/11 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000956634 | cm2339 | 03/03/11 | GS Tech | New Exchange account | |
| HD0000000943774 | cm2339 | 01/24/11 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000933293 | jlm2231 | 12/20/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000923829 | dv2263 | 11/18/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000920409 | cm2339 | 11/08/10 | GS Tech | FW: DNS Application | |
| HD0000000920528 | dr2288 | 11/08/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000920521 | mr3131 | 11/08/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000916941 | dv2263 | 10/25/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000880334 | gn2206 | 09/07/10 | GS Tech | FW: New Hire | |
| HD0000000869900 | cm2339 | 08/04/10 | GS Tech | User request | |
| HD0000000865006 | ah191 | 07/16/10 | GS Tech | Cyrus - Create/Update Mailing List | |
| HD0000000858453 | cm2339 | 06/22/10 | GS Tech | Logmein Invoice | |
| HD0000000858474 | vm2219 | 06/22/10 | GS Tech | GS AMCAS | |
| HD0000000858070 | am3481 | 06/21/10 | GS Tech | Acrobat Reader error | |
| HD0000000858153 | am3481 | 06/21/10 | GS Tech | Add printer | |
| HD0000000858178 | elr2109 | 06/21/10 | GS Tech | VPN/wireless | |
| HD0000000857707 | mm3859 | 06/18/10 | GS Tech | RE: MS Exchange Email Questions | |
| HD0000000857594 | vpr4 | 06/17/10 | GS Tech | Advance and RDC | |
| HD0000000857023 | ah191 | 06/16/10 | GS Tech | Office 2010 | |
| HD0000000857179 | lal48 | 06/16/10 | GS Tech | Ana Maria and Kay's new offices | |
| HD0000000856844 | ah191 | 06/15/10 | GS Tech | Denied access to files | |
| HD0000000856800 | al40 | 06/15/10 | GS Tech | G: | |
| HD0000000856976 | ao2255 | 06/15/10 | GS Tech | New Microsoft Office | |
| HD0000000856797 | dmc2181 | 06/15/10 | GS Tech | Powerfaids Install | |
| HD0000000856717 | inr2101 | 06/15/10 | GS Tech | Wireless problem | |
| HD0000000856264 | lal48 | 06/14/10 | GS Tech | Angie's computer | |
| HD0000000856134 | ah191 | 06/11/10 | GS Tech | FW: CDW-G Order Confirmation | |
| HD0000000855987 | am3481 | 06/11/10 | GS Tech | RE: Anti malware | |
| HD0000000856130 | dmc2181 | 06/11/10 | GS Tech | MS Visio License | |
| HD0000000855858 | al40 | 06/10/10 | GS Tech | RE: LogMeIn Account Notification - Login failed | |
| HD0000000855618 | ms2142 | 06/10/10 | GS Tech | 403 Copier keeps jamming. | |
| HD0000000854878 | am3481 | 06/08/10 | GS Tech | laptop needed | |
| HD0000000855038 | lal48 | 06/08/10 | GS Tech | Two things | |
| HD0000000854306 | ao2255 | 06/07/10 | GS Tech | Error Message: Saving to the H Drive | |
| HD0000000854304 | as2777 | 06/07/10 | GS Tech | Comm Share Disk Full | |
| HD0000000854498 | cm2339 | 06/07/10 | GS Tech | Global Scholarship Students | |
| HD0000000854531 | cm2339 | 06/07/10 | GS Tech | H drive space | |
| HD0000000854345 | cr249 | 06/07/10 | GS Tech | install adobe reader 8 or 9 | |
| HD0000000853993 | als55 | 06/04/10 | GS Tech | Java 6 | |
| HD0000000853886 | cm2339 | 06/04/10 | GS Tech | OnBase installation on new image | |
| HD0000000853902 | cm2339 | 06/04/10 | GS Tech | RE: OnBase installation on new image | |
| HD0000000853485 | cm2339 | 06/03/10 | GS Tech | RE: Swapping out CPU's | |
| HD0000000853797 | cm2339 | 06/03/10 | GS Tech | PBDB | |
| HD0000000852706 | cm2339 | 06/01/10 | GS Tech | PowerFAIDS 15.3 Install (Update) | |
| HD0000000852848 | lal48 | 06/01/10 | GS Tech | Speakers | |
| HD0000000852549 | als55 | 05/28/10 | GS Tech | RE: gs-amcas | |
| HD0000000852124 | cm2339 | 05/27/10 | GS Tech | Outlook sharing | |
| HD0000000852078 | vm2219 | 05/27/10 | GS Tech | GS Tech - Printer issue | |
| HD0000000851651 | ah191 | 05/26/10 | GS Tech | User rights | |
| HD0000000851840 | ah191 | 05/26/10 | GS Tech | SIS Functionality | |
| HD0000000851763 | js3479 | 05/26/10 | GS Tech | FTP Client? | |
| HD0000000851724 | mr2185 | 05/26/10 | GS Tech | RE: wireless | |
| HD0000000851930 | vpr4 | 05/26/10 | GS Tech | Advance installation | |
| HD0000000851289 | ao2255 | 05/25/10 | GS Tech | Pop-up Window, Symantic | |
| HD0000000851370 | cr249 | 05/25/10 | GS Tech | FW: Ed Fin Technical Issue and Fixes | |
| HD0000000850822 | cr249 | 05/24/10 | GS Tech | RE: adobe PDF print driver | |
| HD0000000850936 | dmc2181 | 05/24/10 | GS Tech | RE: SQL Advantage | |
| HD0000000850702 | lal48 | 05/21/10 | GS Tech | Global scholars laptop | |
| HD0000000849575 | ah191 | 05/18/10 | GS Tech | RE: LogMeIn | |
| HD0000000849706 | ah191 | 05/18/10 | GS Tech | RE: Scanned document from Carlos Mattei ([email protected]) | |
| HD0000000849683 | cr249 | 05/18/10 | GS Tech | RE: access to | |
| HD0000000849696 | dmc2181 | 05/18/10 | GS Tech | Request for MS Office 2003 | |
| HD0000000849687 | vpr4 | 05/18/10 | GS Tech | FW: Monitor stands | |
| HD0000000849741 | vpr4 | 05/18/10 | GS Tech | RE: Monitor stands | |
| HD0000000849283 | ah191 | 05/17/10 | GS Tech | Larry Johnson | |
| HD0000000849371 | ah191 | 05/17/10 | GS Tech | LogMeIn | |
| HD0000000849254 | cr249 | 05/17/10 | GS Tech | RE: Advance installation | |
| HD0000000849450 | ms2142 | 05/17/10 | GS Tech | Laptop needed for tomorrow | |
| HD0000000848858 | cm2339 | 05/14/10 | GS Tech | PowerFaids Mandatory Update | |
| HD0000000848865 | dmc2181 | 05/14/10 | GS Tech | RE: Voicemail setup? | |
| HD0000000848701 | cm2339 | 05/13/10 | GS Tech | Fwd: Blackberry Service | |
| HD0000000848555 | cr249 | 05/13/10 | GS Tech | dirvers for David's infomaker | |
| HD0000000848784 | dmc2181 | 05/13/10 | GS Tech | Infomaker settings | |
| HD0000000848387 | inr2101 | 05/12/10 | GS Tech | Wireless outside the office | |
| HD0000000848241 | ms2142 | 05/12/10 | GS Tech | Scott's email is not working. Can someone please help him ASAP? Thanks. | |
| HD0000000847938 | als55 | 05/11/10 | GS Tech | GS Tech - Printer issue | |
| HD0000000848016 | dmc2181 | 05/11/10 | GS Tech | RE: PDF Reader | |
| HD0000000848122 | ms2142 | 05/11/10 | GS Tech | Our copier is printing with a band of streaks on the bottom of the pages. Please help. | |
| HD0000000830292 | cm2339 | 03/10/10 | GS Tech | Outlook 2007 upgrade | |
| HD0000000827068 | cm2339 | 02/25/10 | GS Tech | OnBase and Outlook 2007 | |
| HD0000000826768 | lj2118 | 02/24/10 | GS Tech | GS Tech - Phone issue | |
| HD0000000826104 | lal48 | 02/22/10 | GS Tech | IPHONE SERVICE | |
| HD0000000824253 | cm2339 | 02/15/10 | GS Tech | Extra Licenses | |
| HD0000000804181 | ah191 | 12/01/09 | GS Tech | FW: Meeting Request | |
| Total # of Remedy Tickets: 167 | |||||
| *Includes counts of every action taken on ticket at distinct times |