| Unique Tickets Touched by GS_Tech |
| 01Mar2011 through 31Mar2011 |
| School Division |
Case ID | UNI | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|---|
| General Studies | HD0000000963950 | cm2339 | 03/28/11 | AIS Malts | Access to Active Directory |
| HD0000000963155 | cm2339 | 03/24/11 | AIS Malts | Add User to Security Group | |
| HD0000000958203 | cm2339 | 03/09/11 | OCS | Lewisohn Hall 406 Conference phone not working | |
| HD0000000956634 | cm2339 | 03/03/11 | GS Tech | New Exchange account | |
| HD0000000943774 | cm2339 | 01/24/11 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000933293 | jlm2231 | 12/20/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000920409 | cm2339 | 11/08/10 | GS Tech | FW: DNS Application | |
| HD0000000920528 | dr2288 | 11/08/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000920521 | mr3131 | 11/08/10 | GS Tech | Alpha - Permissions, Shared Drive or Access Issue | |
| HD0000000880334 | gn2206 | 09/07/10 | GS Tech | FW: New Hire | |
| HD0000000869900 | cm2339 | 08/04/10 | GS Tech | User request | |
| HD0000000865006 | ah191 | 07/16/10 | GS Tech | Cyrus - Create/Update Mailing List | |
| HD0000000858453 | cm2339 | 06/22/10 | GS Tech | Logmein Invoice | |
| HD0000000858474 | vm2219 | 06/22/10 | GS Tech | GS AMCAS | |
| HD0000000858070 | am3481 | 06/21/10 | GS Tech | Acrobat Reader error | |
| HD0000000858153 | am3481 | 06/21/10 | GS Tech | Add printer | |
| HD0000000858178 | elr2109 | 06/21/10 | GS Tech | VPN/wireless | |
| HD0000000857707 | mm3859 | 06/18/10 | GS Tech | RE: MS Exchange Email Questions | |
| HD0000000857594 | vpr4 | 06/17/10 | GS Tech | Advance and RDC | |
| HD0000000857023 | ah191 | 06/16/10 | GS Tech | Office 2010 | |
| HD0000000857179 | lal48 | 06/16/10 | GS Tech | Ana Maria and Kay's new offices | |
| HD0000000856844 | ah191 | 06/15/10 | GS Tech | Denied access to files | |
| HD0000000856800 | al40 | 06/15/10 | GS Tech | G: | |
| HD0000000856976 | ao2255 | 06/15/10 | GS Tech | New Microsoft Office | |
| HD0000000856797 | dmc2181 | 06/15/10 | GS Tech | Powerfaids Install | |
| HD0000000856717 | inr2101 | 06/15/10 | GS Tech | Wireless problem | |
| HD0000000856264 | lal48 | 06/14/10 | GS Tech | Angie's computer | |
| HD0000000856134 | ah191 | 06/11/10 | GS Tech | FW: CDW-G Order Confirmation | |
| HD0000000855987 | am3481 | 06/11/10 | GS Tech | RE: Anti malware | |
| HD0000000856130 | dmc2181 | 06/11/10 | GS Tech | MS Visio License | |
| HD0000000855858 | al40 | 06/10/10 | GS Tech | RE: LogMeIn Account Notification - Login failed | |
| HD0000000855618 | ms2142 | 06/10/10 | GS Tech | 403 Copier keeps jamming. | |
| HD0000000854878 | am3481 | 06/08/10 | GS Tech | laptop needed | |
| HD0000000855038 | lal48 | 06/08/10 | GS Tech | Two things | |
| HD0000000854306 | ao2255 | 06/07/10 | GS Tech | Error Message: Saving to the H Drive | |
| HD0000000854304 | as2777 | 06/07/10 | GS Tech | Comm Share Disk Full | |
| HD0000000854498 | cm2339 | 06/07/10 | GS Tech | Global Scholarship Students | |
| HD0000000854531 | cm2339 | 06/07/10 | GS Tech | H drive space | |
| HD0000000854345 | cr249 | 06/07/10 | GS Tech | install adobe reader 8 or 9 | |
| HD0000000853993 | als55 | 06/04/10 | GS Tech | Java 6 | |
| HD0000000853886 | cm2339 | 06/04/10 | GS Tech | OnBase installation on new image | |
| HD0000000853902 | cm2339 | 06/04/10 | GS Tech | RE: OnBase installation on new image | |
| HD0000000853485 | cm2339 | 06/03/10 | GS Tech | RE: Swapping out CPU's | |
| HD0000000853797 | cm2339 | 06/03/10 | GS Tech | PBDB | |
| HD0000000852706 | cm2339 | 06/01/10 | GS Tech | PowerFAIDS 15.3 Install (Update) | |
| HD0000000852848 | lal48 | 06/01/10 | GS Tech | Speakers | |
| HD0000000852549 | als55 | 05/28/10 | GS Tech | RE: gs-amcas | |
| HD0000000852124 | cm2339 | 05/27/10 | GS Tech | Outlook sharing | |
| HD0000000852078 | vm2219 | 05/27/10 | GS Tech | GS Tech - Printer issue | |
| HD0000000851651 | ah191 | 05/26/10 | GS Tech | User rights | |
| HD0000000851840 | ah191 | 05/26/10 | GS Tech | SIS Functionality | |
| HD0000000851763 | js3479 | 05/26/10 | GS Tech | FTP Client? | |
| HD0000000851724 | mr2185 | 05/26/10 | GS Tech | RE: wireless | |
| HD0000000851930 | vpr4 | 05/26/10 | GS Tech | Advance installation | |
| HD0000000851289 | ao2255 | 05/25/10 | GS Tech | Pop-up Window, Symantic | |
| HD0000000851370 | cr249 | 05/25/10 | GS Tech | FW: Ed Fin Technical Issue and Fixes | |
| HD0000000850822 | cr249 | 05/24/10 | GS Tech | RE: adobe PDF print driver | |
| HD0000000850936 | dmc2181 | 05/24/10 | GS Tech | RE: SQL Advantage | |
| HD0000000850702 | lal48 | 05/21/10 | GS Tech | Global scholars laptop | |
| HD0000000849575 | ah191 | 05/18/10 | GS Tech | RE: LogMeIn | |
| HD0000000849706 | ah191 | 05/18/10 | GS Tech | RE: Scanned document from Carlos Mattei ([email protected]) | |
| HD0000000849683 | cr249 | 05/18/10 | GS Tech | RE: access to | |
| HD0000000849696 | dmc2181 | 05/18/10 | GS Tech | Request for MS Office 2003 | |
| HD0000000849687 | vpr4 | 05/18/10 | GS Tech | FW: Monitor stands | |
| HD0000000849741 | vpr4 | 05/18/10 | GS Tech | RE: Monitor stands | |
| HD0000000849283 | ah191 | 05/17/10 | GS Tech | Larry Johnson | |
| HD0000000849371 | ah191 | 05/17/10 | GS Tech | LogMeIn | |
| HD0000000849254 | cr249 | 05/17/10 | GS Tech | RE: Advance installation | |
| HD0000000849450 | ms2142 | 05/17/10 | GS Tech | Laptop needed for tomorrow | |
| HD0000000848858 | cm2339 | 05/14/10 | GS Tech | PowerFaids Mandatory Update | |
| HD0000000848865 | dmc2181 | 05/14/10 | GS Tech | RE: Voicemail setup? | |
| HD0000000848701 | cm2339 | 05/13/10 | GS Tech | Fwd: Blackberry Service | |
| HD0000000848555 | cr249 | 05/13/10 | GS Tech | dirvers for David's infomaker | |
| HD0000000848784 | dmc2181 | 05/13/10 | GS Tech | Infomaker settings | |
| HD0000000848387 | inr2101 | 05/12/10 | GS Tech | Wireless outside the office | |
| HD0000000848241 | ms2142 | 05/12/10 | GS Tech | Scott's email is not working. Can someone please help him ASAP? Thanks. | |
| HD0000000847938 | als55 | 05/11/10 | GS Tech | GS Tech - Printer issue | |
| HD0000000848016 | dmc2181 | 05/11/10 | GS Tech | RE: PDF Reader | |
| HD0000000848122 | ms2142 | 05/11/10 | GS Tech | Our copier is printing with a band of streaks on the bottom of the pages. Please help. | |
| HD0000000840012 | ra2231 | 04/13/10 | GS Tech | FW: Phone Not Working | |
| HD0000000830224 | cm2339 | 03/10/10 | GS Tech | Fujitsu Scanner | |
| HD0000000830250 | cm2339 | 03/10/10 | GS Tech | RDC list | |
| HD0000000830292 | cm2339 | 03/10/10 | GS Tech | Outlook 2007 upgrade | |
| HD0000000829840 | cm2339 | 03/09/10 | GS Tech | Monitor stands are here | |
| HD0000000829914 | lal48 | 03/09/10 | GS Tech | FW: GSSC Elections Committee selected | |
| HD0000000829807 | mr2185 | 03/09/10 | GS Tech | computer problems | |
| HD0000000829557 | cm2339 | 03/08/10 | GS Tech | New Monitors for DOS | |
| HD0000000829200 | cm2339 | 03/05/10 | GS Tech | DOS OnBase Station | |
| HD0000000827068 | cm2339 | 02/25/10 | GS Tech | OnBase and Outlook 2007 | |
| HD0000000826768 | lj2118 | 02/24/10 | GS Tech | GS Tech - Phone issue | |
| HD0000000826104 | lal48 | 02/22/10 | GS Tech | IPHONE SERVICE | |
| HD0000000824253 | cm2339 | 02/15/10 | GS Tech | Extra Licenses | |
| HD0000000821716 | cm2339 | 02/04/10 | GS Tech | Cubicle 3 laptop | |
| HD0000000804181 | ah191 | 12/01/09 | GS Tech | FW: Meeting Request | |
| Total # of Remedy Tickets: 94 | |||||
| *Includes counts of every action taken on ticket at distinct times |