| Unique Tickets Touched by GS_Tech |
| 01Jun2010 through 30Jun2010 |
| School Division |
Case ID | UNI | Date Submitted |
Assigned-to-Group | Ticket Summary |
|---|---|---|---|---|---|
| Unknown | HD0000000860224 | cuuser | 06/29/10 | GS Tech | (no subject) |
| HD0000000860231 | cuuser | 06/29/10 | GS Tech | my phone is dead | |
| HD0000000860252 | cuuser | 06/29/10 | GS Tech | RE: Ana Maria's phone move | |
| HD0000000860255 | cuuser | 06/29/10 | GS Tech | Laptop | |
| HD0000000860258 | cuuser | 06/29/10 | GS Tech | RE: Ana Maria's phone move | |
| HD0000000860358 | cuuser | 06/29/10 | GS Tech | FW: Ana Maria and Kay's new offices | |
| HD0000000860386 | cuuser | 06/29/10 | GS Tech | RE: Ana Maria and Kay's new offices | |
| HD0000000860388 | cuuser | 06/29/10 | GS Tech | RE: Ana Maria and Kay's new offices | |
| HD0000000860395 | cuuser | 06/29/10 | GS Tech | Status of the remedy ticket | |
| HD0000000860480 | cuuser | 06/29/10 | GS Tech | Problem opening up PDF's in a web browser | |
| HD0000000860493 | cuuser | 06/29/10 | GS Tech | Problem in Baer Room--4 PM APS | |
| HD0000000860494 | cuuser | 06/29/10 | GS Tech | RE: Problem in Baer Room--4 PM APS | |
| HD0000000860524 | cuuser | 06/29/10 | GS Tech | The mouse in the Baer Room still not working... | |
| HD0000000860537 | cuuser | 06/29/10 | GS Tech | Re: The mouse in the Baer Room still not working... | |
| HD0000000860551 | cuuser | 06/29/10 | GS Tech | RE: Problem opening up PDF's in a web browser | |
| HD0000000859785 | cuuser | 06/28/10 | GS Tech | Laptop | |
| HD0000000859786 | cuuser | 06/28/10 | GS Tech | RE: Laptop | |
| HD0000000859833 | cuuser | 06/28/10 | GS Tech | RE: Laptop | |
| HD0000000859838 | cuuser | 06/28/10 | GS Tech | RE: Laptop | |
| HD0000000859839 | cuuser | 06/28/10 | GS Tech | Laptop | |
| HD0000000859860 | cuuser | 06/28/10 | GS Tech | RE: Laptop | |
| HD0000000859865 | cuuser | 06/28/10 | GS Tech | RE: Laptop | |
| HD0000000860123 | cuuser | 06/28/10 | GS Tech | Ana Maria's phone move | |
| HD0000000859549 | cuuser | 06/25/10 | GS Tech | RE: On Base | |
| HD0000000859565 | cuuser | 06/25/10 | GS Tech | Coverage for next week | |
| HD0000000859607 | cuuser | 06/25/10 | GS Tech | RE: Coverage for next week | |
| HD0000000859177 | cuuser | 06/24/10 | GS Tech | RE: uni programmed into copier/printer | |
| HD0000000859181 | cuuser | 06/24/10 | GS Tech | RE: uni programmed into copier/printer | |
| HD0000000859183 | cuuser | 06/24/10 | GS Tech | RE: uni programmed into copier/printer | |
| HD0000000859305 | cuuser | 06/24/10 | GS Tech | Giftsum ODBC connection | |
| HD0000000859308 | cuuser | 06/24/10 | GS Tech | RE: Giftsum ODBC connection | |
| HD0000000859369 | cuuser | 06/24/10 | GS Tech | GRIDS | |
| HD0000000858832 | cuuser | 06/23/10 | GS Tech | FW: Report Server PowerFAIDS access | |
| HD0000000858519 | cuuser | 06/22/10 | GS Tech | RE: error message | |
| HD0000000858595 | cuuser | 06/22/10 | GS Tech | Blackberry Server | |
| HD0000000858604 | cuuser | 06/22/10 | GS Tech | Phone not working | |
| HD0000000858661 | cuuser | 06/22/10 | GS Tech | On Base | |
| HD0000000857462 | cuuser | 06/17/10 | GS Tech | uni programmed into copier/printer | |
| HD0000000857024 | cuuser | 06/16/10 | GS Tech | RE: New Microsoft Office | |
| HD0000000856546 | cuuser | 06/14/10 | GS Tech | Do not have N drive | |
| HD0000000855854 | cuuser | 06/10/10 | GS Tech | InfoMaker errors | |
| HD0000000854189 | am3481 | 06/07/10 | GS Tech | Microsoft Office 2007 | |
| HD0000000853049 | cuuser | 06/01/10 | GS Tech | GS Tech - Phone issue | |
| HD0000000852515 | cuuser | 05/28/10 | GS Tech | gs-amcas | |
| HD0000000848147 | mp2964 | 05/11/10 | GS Tech | Printer issues | |
| HD0000000847378 | cuuser | 05/10/10 | GS Tech | RE: Fwd: Data Base Error Code 334409 | |
| HD0000000847480 | cuuser | 05/10/10 | GS Tech | eCopy keypad | |
| HD0000000847560 | cuuser | 05/10/10 | GS Tech | Unable to login | |
| HD0000000847563 | cuuser | 05/10/10 | GS Tech | RE: Unable to login | |
| HD0000000846995 | cuuser | 05/07/10 | GS Tech | FW: New Hire | |
| HD0000000846997 | cuuser | 05/07/10 | GS Tech | RE: New Hire | |
| HD0000000847030 | cuuser | 05/07/10 | GS Tech | Test Group | |
| HD0000000847108 | cuuser | 05/07/10 | GS Tech | Printer is not working | |
| HD0000000846594 | cuuser | 05/06/10 | GS Tech | Profile for Linda | |
| HD0000000846761 | cuuser | 05/06/10 | GS Tech | David's PC | |
| HD0000000846386 | cuuser | 05/05/10 | GS Tech | PowerFaids error | |
| HD0000000846390 | cuuser | 05/05/10 | GS Tech | RE: PowerFAIDS error | |
| HD0000000846418 | cuuser | 05/05/10 | GS Tech | Do you have a current copy of Visio? | |
| HD0000000845999 | cuuser | 05/04/10 | GS Tech | PowerFaids training database | |
| HD0000000845441 | cuuser | 05/03/10 | GS Tech | Scanned document from Carlos Mattei ([email protected]) | |
| HD0000000844678 | cuuser | 04/29/10 | GS Tech | Blank Calendars | |
| HD0000000844761 | cuuser | 04/29/10 | GS Tech | 403 Printer | |
| HD0000000844809 | cuuser | 04/29/10 | GS Tech | GS HP4515 DOS driver problem | |
| HD0000000844318 | cuuser | 04/28/10 | GS Tech | The 403 copier is constantly jamming and is not working. Please help. | |
| HD0000000844188 | cuuser | 04/27/10 | GS Tech | Printer | |
| HD0000000843600 | cuuser | 04/26/10 | GS Tech | Toner for Ricoh in 408 | |
| HD0000000843606 | cuuser | 04/26/10 | GS Tech | 408 Copier/Printer needs toner | |
| HD0000000842880 | cuuser | 04/23/10 | GS Tech | Toner | |
| HD0000000842938 | cuuser | 04/23/10 | GS Tech | Amy's Mouse | |
| HD0000000842570 | cuuser | 04/22/10 | GS Tech | I'm disconnected to the H drive. I"ve restarted my computer twice. Please help. | |
| HD0000000842571 | cuuser | 04/22/10 | GS Tech | RE: I'm disconnected to the H drive. I"ve restarted my computer twice. Please help. | |
| HD0000000842591 | cuuser | 04/22/10 | GS Tech | Laptop | |
| HD0000000842627 | cuuser | 04/22/10 | GS Tech | Creating new Policies | |
| HD0000000842076 | cuuser | 04/21/10 | GS Tech | Fw: Taking off | |
| HD0000000842087 | cuuser | 04/21/10 | GS Tech | FW: id problem | |
| HD0000000841953 | cuuser | 04/20/10 | GS Tech | RE: Computer names | |
| HD0000000842050 | cuuser | 04/20/10 | GS Tech | FW: Problem with Outlook 07 for vanessa Karahalios | |
| HD0000000841097 | cuuser | 04/19/10 | GS Tech | FW: Sick | |
| HD0000000841198 | cuuser | 04/19/10 | GS Tech | Computer issues | |
| HD0000000841219 | cuuser | 04/19/10 | GS Tech | Printer | |
| HD0000000841222 | cuuser | 04/19/10 | GS Tech | Problems with outlook | |
| HD0000000841295 | cuuser | 04/19/10 | GS Tech | problem with h: drive folder | |
| HD0000000840713 | cuuser | 04/16/10 | GS Tech | second monitor | |
| HD0000000840781 | cuuser | 04/16/10 | GS Tech | New User | |
| HD0000000840819 | cuuser | 04/16/10 | GS Tech | FW: Phone outages | |
| HD0000000840840 | cuuser | 04/16/10 | GS Tech | Log Me In | |
| HD0000000840443 | cuuser | 04/15/10 | GS Tech | FW: computer problems | |
| HD0000000840458 | cuuser | 04/15/10 | GS Tech | Test | |
| HD0000000840533 | cuuser | 04/15/10 | GS Tech | Login issues for Ricoh/eScan | |
| HD0000000840535 | cuuser | 04/15/10 | GS Tech | RE: Login issues for Ricoh/eScan | |
| HD0000000840536 | cuuser | 04/15/10 | GS Tech | FW: Login issues for Ricoh/eScan | |
| HD0000000840561 | cuuser | 04/15/10 | GS Tech | FW: Login issues for Ricoh/eScan | |
| HD0000000840652 | cuuser | 04/15/10 | GS Tech | GRIDS problem | |
| HD0000000840654 | cuuser | 04/15/10 | GS Tech | Mouse | |
| HD0000000840098 | cuuser | 04/14/10 | GS Tech | test | |
| HD0000000840099 | cuuser | 04/14/10 | GS Tech | test 2 | |
| HD0000000840100 | cuuser | 04/14/10 | GS Tech | The toner cartridge in the 403 copier is nearly empty. Also, we have been having trouble scanning to our "G" drive. | |
| HD0000000840102 | cuuser | 04/14/10 | GS Tech | 403 Ricoh Copier... | |
| HD0000000840159 | cuuser | 04/14/10 | GS Tech | FW: Phone Not Working | |
| HD0000000840160 | cuuser | 04/14/10 | GS Tech | RE: 403 Ricoh Copier... | |
| HD0000000840211 | cuuser | 04/14/10 | GS Tech | Printer | |
| HD0000000840355 | cuuser | 04/14/10 | GS Tech | Test | |
| HD0000000840368 | cuuser | 04/14/10 | GS Tech | Copier | |
| HD0000000840370 | cuuser | 04/14/10 | GS Tech | RE: Copier | |
| HD0000000839683 | cuuser | 04/13/10 | GS Tech | RE: | |
| HD0000000839913 | cuuser | 04/13/10 | GS Tech | RE: Symantec for PowerFaids station | |
| HD0000000840013 | cuuser | 04/13/10 | GS Tech | RE: Phone Not Working | |
| HD0000000840020 | cuuser | 04/13/10 | GS Tech | Phone problems still persist | |
| HD0000000839489 | cuuser | 04/12/10 | GS Tech | New computer for 612 front desk | |
| HD0000000839505 | cuuser | 04/12/10 | GS Tech | Color Printing Card Stock Paper | |
| HD0000000839541 | cuuser | 04/12/10 | GS Tech | RE: Color Printing Card Stock Paper | |
| HD0000000839573 | cuuser | 04/12/10 | GS Tech | Admissions Calendar, Under Linda Johnson | |
| HD0000000839593 | cuuser | 04/12/10 | GS Tech | (no subject) | |
| HD0000000838940 | cuuser | 04/09/10 | GS Tech | FW: Computer Screens | |
| HD0000000839025 | cuuser | 04/09/10 | GS Tech | OnBase ID and Password | |
| HD0000000839038 | cuuser | 04/09/10 | GS Tech | RE: OnBase ID and Password | |
| HD0000000839145 | cuuser | 04/09/10 | GS Tech | Computer names | |
| HD0000000838623 | cuuser | 04/08/10 | GS Tech | Printer | |
| HD0000000838703 | cuuser | 04/08/10 | GS Tech | Computer Screens | |
| HD0000000838820 | cuuser | 04/08/10 | GS Tech | FW: Delivery Status Notification (Failure) | |
| HD0000000838865 | cuuser | 04/08/10 | GS Tech | Logmein | |
| HD0000000838251 | cuuser | 04/07/10 | GS Tech | Permissions for the Deans folder | |
| HD0000000838267 | cuuser | 04/07/10 | GS Tech | RE: Phone is Out, 408J | |
| HD0000000837890 | cuuser | 04/06/10 | GS Tech | FW: Phone is Out, 408J | |
| HD0000000837960 | cuuser | 04/06/10 | GS Tech | Problems with GRIDS | |
| HD0000000838179 | cuuser | 04/06/10 | GS Tech | Cell phone | |
| HD0000000837543 | cuuser | 04/05/10 | GS Tech | blue line on copier print jobs | |
| HD0000000837108 | cuuser | 04/02/10 | GS Tech | DOS monitors | |
| HD0000000837298 | cuuser | 04/02/10 | GS Tech | new contact | |
| HD0000000836823 | cuuser | 04/01/10 | GS Tech | FW: PowerFAIDS installation (General Studies) | |
| HD0000000836862 | cuuser | 04/01/10 | GS Tech | VFFE | |
| HD0000000836407 | cuuser | 03/31/10 | GS Tech | FW: FAKE Webmail Upgrade | |
| HD0000000836408 | cuuser | 03/31/10 | GS Tech | RE: FAKE Webmail Upgrade | |
| HD0000000836645 | cuuser | 03/31/10 | GS Tech | E6400 laptop | |
| HD0000000836722 | cuuser | 03/31/10 | GS Tech | RE: E6400 laptop | |
| HD0000000836724 | cuuser | 03/31/10 | GS Tech | RE: E6400 laptop | |
| HD0000000836060 | cuuser | 03/30/10 | GS Tech | Antivirus warning | |
| HD0000000836066 | cuuser | 03/30/10 | GS Tech | Microsoft Outlook freezing up | |
| HD0000000835466 | cuuser | 03/29/10 | GS Tech | 403 Copier | |
| HD0000000835746 | cuuser | 03/29/10 | GS Tech | FW: Toner empty | |
| HD0000000834999 | cuuser | 03/26/10 | GS Tech | AppSum | |
| HD0000000835012 | cuuser | 03/26/10 | GS Tech | Toner | |
| HD0000000834517 | cuuser | 03/25/10 | GS Tech | RE: gs-amcas | |
| HD0000000834530 | cuuser | 03/25/10 | GS Tech | FW: Phone Line Out | |
| HD0000000834539 | cuuser | 03/25/10 | GS Tech | FW: Phone Line Out | |
| HD0000000834548 | cuuser | 03/25/10 | GS Tech | RE: Phone Line Out | |
| HD0000000834613 | cuuser | 03/25/10 | GS Tech | Logmein | |
| HD0000000834726 | cuuser | 03/25/10 | GS Tech | New User | |
| HD0000000834334 | cuuser | 03/24/10 | GS Tech | RE: Laptop | |
| HD0000000834415 | cuuser | 03/24/10 | GS Tech | test | |
| HD0000000834416 | cuuser | 03/24/10 | GS Tech | Laptop | |
| HD0000000834419 | cuuser | 03/24/10 | GS Tech | RE: Laptop | |
| HD0000000834450 | cuuser | 03/24/10 | GS Tech | gs-amcas | |
| HD0000000834466 | cuuser | 03/24/10 | GS Tech | RE: Laptop | |
| HD0000000833877 | cuuser | 03/23/10 | GS Tech | request | |
| HD0000000833902 | cuuser | 03/23/10 | GS Tech | Monitor deployment | |
| HD0000000833909 | cuuser | 03/23/10 | GS Tech | Laptops | |
| HD0000000833282 | cuuser | 03/22/10 | GS Tech | Word 2007? | |
| HD0000000833332 | cuuser | 03/22/10 | GS Tech | Admission's laptop | |
| HD0000000833368 | cuuser | 03/22/10 | GS Tech | RE: Word 2007? | |
| HD0000000832739 | cuuser | 03/19/10 | GS Tech | RE: Linda's Phone | |
| HD0000000832778 | cuuser | 03/19/10 | GS Tech | PB Printer | |
| HD0000000832784 | cuuser | 03/19/10 | GS Tech | RE: PB Printer | |
| HD0000000832086 | cuuser | 03/17/10 | GS Tech | AppSum access | |
| HD0000000831718 | cuuser | 03/16/10 | GS Tech | Linda's Phone | |
| HD0000000831756 | cuuser | 03/16/10 | GS Tech | RE: Linda's Phone | |
| HD0000000831801 | cuuser | 03/16/10 | GS Tech | FW: Adding Karen Sendler to General Studies email | |
| HD0000000831804 | cuuser | 03/16/10 | GS Tech | gs-amcas | |
| HD0000000831853 | cuuser | 03/16/10 | GS Tech | FW: Bounces | |
| HD0000000831946 | cuuser | 03/16/10 | GS Tech | RE: Bounces | |
| HD0000000831004 | cuuser | 03/12/10 | GS Tech | Blue Line | |
| HD0000000831079 | cuuser | 03/12/10 | GS Tech | RE: Blue Line | |
| HD0000000831088 | cuuser | 03/12/10 | GS Tech | RE: Blue Line | |
| HD0000000831115 | cuuser | 03/12/10 | GS Tech | Re: Emailing in Word | |
| HD0000000831117 | cuuser | 03/12/10 | GS Tech | RE: Emailing in Word | |
| HD0000000831134 | cuuser | 03/12/10 | GS Tech | Copier | |
| HD0000000830553 | cuuser | 03/11/10 | GS Tech | FW: Delivery Status Notification (Failure) | |
| HD0000000830573 | cuuser | 03/11/10 | GS Tech | RE: Delivery Status Notification (Failure) | |
| HD0000000830592 | cuuser | 03/11/10 | GS Tech | FW: Delivery Status Notification (Failure) | |
| HD0000000830602 | cuuser | 03/11/10 | GS Tech | FW: HP LaserJet P4015 Printer in 701 Lewisohn | |
| HD0000000830629 | cuuser | 03/11/10 | GS Tech | Tech in Rm 612 for Friday morning--9am | |
| HD0000000830638 | cuuser | 03/11/10 | GS Tech | RE: Tech in Rm 612 for Friday morning--9am | |
| HD0000000830645 | cuuser | 03/11/10 | GS Tech | DNS Application for GS printer | |
| HD0000000830654 | cuuser | 03/11/10 | GS Tech | RE: Tech in Rm 612 for Friday morning--9am | |
| HD0000000830662 | cuuser | 03/11/10 | GS Tech | RE: Tech in Rm 612 for Friday morning--9am | |
| HD0000000830679 | cuuser | 03/11/10 | GS Tech | Re: projector/laptop | |
| HD0000000830708 | cuuser | 03/11/10 | GS Tech | RE: projector/laptop | |
| HD0000000830723 | cuuser | 03/11/10 | GS Tech | RE: Tech in Rm 612 for Friday morning--9am | |
| HD0000000830758 | cuuser | 03/11/10 | GS Tech | RE: projector/laptop | |
| HD0000000830780 | cuuser | 03/11/10 | GS Tech | RE: projector/laptop | |
| HD0000000830211 | cuuser | 03/10/10 | GS Tech | FW: Purchase Order #582663 (Log me in) | |
| HD0000000830253 | cuuser | 03/10/10 | GS Tech | RE: RDC list | |
| HD0000000830311 | cuuser | 03/10/10 | GS Tech | RE: Outlook 2007 upgrade | |
| HD0000000829605 | cuuser | 03/08/10 | GS Tech | FW: Skip's Training | |
| HD0000000829645 | cuuser | 03/08/10 | GS Tech | RE: Skip's Training | |
| HD0000000825026 | mp2964 | 02/17/10 | GS Tech | Email forwarding | |
| HD0000000813495 | affil2247 | 01/08/10 | GS Tech | phone not working | |
| HD0000000810240 | cuuser | 12/21/09 | GS Tech | 403 computers are ready to be moved. | |
| HD0000000810312 | cuuser | 12/21/09 | GS Tech | RE: 403 computers are ready to be moved. | |
| HD0000000807897 | cuuser | 12/14/09 | GS Tech | New User | |
| HD0000000806606 | cuuser | 12/09/09 | GS Tech | Laptops | |
| HD0000000806119 | cuuser | 12/08/09 | GS Tech | Add printer | |
| HD0000000794479 | jay | 10/28/09 | GS Tech | RE: PowerFAIDS related questions | |
| Total # of Remedy Tickets: 203 | |||||
| *Includes counts of every action taken on ticket at distinct times |