School Division	Case ID	UNI	Date Submitted	Assigned-to-Group	Ticket Summary
General Studies	HD0000000826733	ag2785	02/24/10	GS Tech	Excel 2007
	HD0000000826768	lj2118	02/24/10	GS Tech	GS Tech - Phone issue
	HD0000000826401	ag2785	02/23/10	GS Tech	Cathy's PC
	HD0000000825901	ag2785	02/22/10	GS Tech	Cathy's PC
	HD0000000826199	ah191	02/22/10	GS Tech	FW: IPHONE SERVICE
	HD0000000825943	kb2217	02/22/10	GS Tech	Projector power cord missing
	HD0000000826104	lal48	02/22/10	GS Tech	IPHONE SERVICE
	HD0000000825501	ah191	02/19/10	GS Tech	Fwd: Phone out of order
	HD0000000825744	as2777	02/19/10	GS Tech	408 Copier/scanner restart
	HD0000000825723	cm2339	02/19/10	GS Tech	Out of order phone update
	HD0000000825526	kb2217	02/19/10	GS Tech	Phone out of order
	HD0000000825389	lj56	02/18/10	GS Tech	The Phone Problem for extention 40467 still exists
	HD0000000825356	ms2142	02/18/10	GS Tech	FW: My phone is dead. I have no dial tone, it's not ringing, and I can't make or recieve phone calls. Please help!
	HD0000000824946	cl2864	02/17/10	GS Tech	Cathy's Computer in 408
	HD0000000825059	lal48	02/17/10	GS Tech	Any word on Larry's phone?
	HD0000000824825	lj56	02/17/10	GS Tech	Phone Problems Again..
	HD0000000824834	lj56	02/17/10	GS Tech	Details of what's happening to extention 854-0467
	HD0000000824410	la25	02/16/10	GS Tech	printer problem
	HD0000000824501	lj56	02/16/10	GS Tech	Phone Problems...
	HD0000000824509	lj56	02/16/10	GS Tech	My phone is back on and working so far...
	HD0000000824119	cm2339	02/15/10	GS Tech	612 Calendar
	HD0000000824253	cm2339	02/15/10	GS Tech	Extra Licenses
	HD0000000824158	cr249	02/15/10	GS Tech	OnBase setup for SKip
	HD0000000823644	al40	02/11/10	GS Tech	E-Copy
	HD0000000823362	inr2101	02/11/10	GS Tech	AppSum & Admission Calendar
	HD0000000822083	ag2785	02/05/10	GS Tech	RE: Phones
	HD0000000822205	ah191	02/05/10	GS Tech	FW: Boxes
	HD0000000821716	cm2339	02/04/10	GS Tech	Cubicle 3 laptop
	HD0000000820697	lal48	02/02/10	GS Tech	Printer
	HD0000000820727	lal48	02/02/10	GS Tech	RE: Printer
	HD0000000820019	cm2339	02/01/10	GS Tech	RE: Peter's phone mail
	HD0000000820058	cm2339	02/01/10	GS Tech	RE: Phone
	HD0000000820103	kk2562	02/01/10	GS Tech	grids
	HD0000000819737	lj2002	01/29/10	GS Tech	Grids
	HD0000000819216	js3479	01/28/10	GS Tech	RE: Amy's computer
	HD0000000818897	cm2339	01/27/10	GS Tech	PowerFAIDS
	HD0000000818932	lj2002	01/27/10	GS Tech	RE: Distribution List.
	HD0000000818519	lj56	01/26/10	GS Tech	403 Copier Needs fixing...
	HD0000000818078	cm2339	01/25/10	GS Tech	New User
	HD0000000817153	al40	01/21/10	GS Tech	Temp laptop
	HD0000000817306	ms2142	01/21/10	GS Tech	FW: The toner cartridge on the 403 copier is almost empty. Please replenish as soon as possible. Thank you.
	HD0000000816476	as2777	01/20/10	GS Tech	RE: Microsoft Office 2007 for XP
	HD0000000814959	ms2142	01/14/10	GS Tech	Scott is having trouble printing to letterhead on the printer. He is printing using the correct settings, but he is still havi
	HD0000000814830	js3479	01/13/10	GS Tech	RE: Ricoh...not so suave...
	HD0000000814880	kk2562	01/13/10	GS Tech	RE: GRIDS
	HD0000000814331	lj2118	01/12/10	GS Tech	Phone line 854-5107
	HD0000000813434	ag2785	01/08/10	GS Tech	Fax Machine is working - YAY!
	HD0000000813521	elr2109	01/08/10	GS Tech	RE: phone not working
	HD0000000813455	lal48	01/08/10	GS Tech	Kay's computer
	HD0000000813228	ag2785	01/07/10	GS Tech	Fax Machine
	HD0000000813100	ah191	01/07/10	GS Tech	Room 116
	HD0000000812716	ms2142	01/06/10	GS Tech	Red Light on Fax
	HD0000000812814	ra2231	01/06/10	GS Tech	Re: Laptop for Monday's Orientation Presentation
	HD0000000812533	als55	01/05/10	GS Tech	Laptop
	HD0000000812659	amu2106	01/05/10	GS Tech	Student Summary Report
	HD0000000812157	als55	01/04/10	GS Tech	GRIDS problem
	HD0000000812009	ra2231	01/04/10	GS Tech	Laptop for Monday's Orientation Presentation
	HD0000000811255	lal48	12/28/09	GS Tech	computer move
	HD0000000811240	lj56	12/28/09	GS Tech	Printer Problems...
	HD0000000811241	ms2142	12/28/09	GS Tech	We are having problems printing to the printer and the copier. Please help. Thank you.
	HD0000000810316	ag2785	12/21/09	GS Tech	RE: Toner Change
	HD0000000809804	cm2339	12/18/09	GS Tech	Unforwarding Fax line
	HD0000000809774	wsb10	12/18/09	GS Tech	Monitor acting odd
	HD0000000807829	cm2339	12/14/09	GS Tech	Desktop
	HD0000000807506	ag2785	12/11/09	GS Tech	408G
	HD0000000806359	as2777	12/08/09	GS Tech	FW: Workstation for Jon Sobel
	HD0000000805634	al40	12/07/09	GS Tech	H:disconnected
	HD0000000805280	as2777	12/04/09	GS Tech	Workstation for Jon Sobel
	HD0000000804470	ah191	12/02/09	GS Tech	FW: Furniture
	HD0000000804181	ah191	12/01/09	GS Tech	FW: Meeting Request
	HD0000000804182	ah191	12/01/09	GS Tech	RE: Meeting Request
	HD0000000803651	als55	11/30/09	GS Tech	FW: ACTION REQUIRED: FFE and APCAR Reinstallation
	HD0000000803670	als55	11/30/09	GS Tech	FW: shpine account
	HD0000000803062	kb2217	11/25/09	GS Tech	Phone Out of Order
	HD0000000802581	ag2785	11/24/09	GS Tech	Fax Machine
	HD0000000802569	lj2118	11/24/09	GS Tech	Phone line
	HD0000000802585	wsb10	11/24/09	GS Tech	New Personal Laptop
	HD0000000801738	ag2785	11/20/09	GS Tech	Front Desk Computers
	HD0000000801838	mg2922	11/20/09	GS Tech	Incoming Faxes
	HD0000000801694	ms2142	11/20/09	GS Tech	Toner cartridge in 403 copier
	HD0000000801244	ag2785	11/19/09	GS Tech	RE: 408G Painting
	HD0000000801291	ag2785	11/19/09	GS Tech	RE: 408G Painting
	HD0000000801422	ag2785	11/19/09	GS Tech	Cathy's Email
	HD0000000801018	al40	11/18/09	GS Tech	408G Painting
	HD0000000801084	emw2104	11/18/09	GS Tech	docx documents
	HD0000000800210	ag2785	11/17/09	GS Tech	408 Printer & Copier
	HD0000000800250	wsb10	11/17/09	GS Tech	FW: Jessica's access to Educational financing
	HD0000000799788	ag2785	11/16/09	GS Tech	Cathy Li
	HD0000000799976	al40	11/16/09	GS Tech	RE: Ruth's Phone Line
	HD0000000799374	cm2339	11/13/09	GS Tech	New monitors have arrived
	HD0000000799557	cr249	11/13/09	GS Tech	Tuesday's APS
	HD0000000799375	inr2101	11/13/09	GS Tech	Re: Computer power cord
	HD0000000797788	ag2785	11/10/09	GS Tech	Temp user
	HD0000000796904	ag2785	11/06/09	GS Tech	RE: Moving computers to desk mount
	HD0000000796079	ag2785	11/04/09	GS Tech	Fax Machine
	HD0000000795668	ag2785	11/02/09	GS Tech	RE: Fax Machine is currently out of order - 11/02
	HD0000000795594	js3479	11/02/09	GS Tech	RE: Outlook Setup
	HD0000000795158	mr2185	10/30/09	GS Tech	Computer Station-urgent
	HD0000000795250	mr2185	10/30/09	GS Tech	Monitors for home reading
	HD0000000794438	als55	10/28/09	GS Tech	Desktop access
	HD0000000794563	cr249	10/28/09	GS Tech	matthew's office
	HD0000000794196	ag2785	10/27/09	GS Tech	Ed. Financing & Operations Calendar
	HD0000000794308	al40	10/27/09	GS Tech	My computer is slow
	HD0000000794101	ao2255	10/27/09	GS Tech	Log-in for Laptop
	HD0000000794195	emw2104	10/27/09	GS Tech	Laptop
	HD0000000793852	cm2339	10/26/09	GS Tech	RE: ONbase password
	HD0000000793961	js3479	10/26/09	GS Tech	RE: Trouble connecting to GiftSum
	HD0000000792933	ag2785	10/21/09	GS Tech	408 Scanner
	HD0000000792935	ao2255	10/21/09	GS Tech	Laptop
	HD0000000792907	cr249	10/21/09	GS Tech	onbase install
	HD0000000792912	ra2231	10/21/09	GS Tech	Revised: Laptop and Table for New Work-Study Student
	HD0000000792576	inr2101	10/20/09	GS Tech	RE: Admissions Calendar
	HD0000000792016	ao2255	10/19/09	GS Tech	408 Copier
	HD0000000792236	ao2255	10/19/09	GS Tech	H Drive Down
	HD0000000792079	cm2339	10/19/09	GS Tech	408 copier technician
	HD0000000792182	cr249	10/19/09	GS Tech	IMAP
	HD0000000791701	js3479	10/16/09	GS Tech	RE: Amy's Outlook Exploded!
	HD0000000791671	ra2231	10/16/09	GS Tech	Laptop and Table for New Work-Study Student
	HD0000000791536	as2777	10/15/09	GS Tech	408 Printer Tray 1 jamming
	HD0000000791302	cr249	10/15/09	GS Tech	e-copy is not working
	HD0000000791189	al40	10/14/09	GS Tech	Lewisohnfixit
	HD0000000791193	as2777	10/14/09	GS Tech	Scanner/Copier 408 and Password
	HD0000000790986	cm2339	10/14/09	GS Tech	Remedy
	HD0000000790987	cr249	10/14/09	GS Tech	OnBase installation on Skip's machine
	HD0000000790994	cr249	10/14/09	GS Tech	RE: OnBase installation on Skip's machine
	HD0000000791092	cr249	10/14/09	GS Tech	RE: OnBase installation on Skip's machine
	HD0000000791168	cr249	10/14/09	GS Tech	RE: OnBase installation on Skip's machine
	HD0000000790920	ms2142	10/14/09	GS Tech	Our printer is not working. There is no power, and we've checked the power cords. Please help.
	HD0000000790689	ag2785	10/13/09	GS Tech	New Calendar Request
	HD0000000790563	ah191	10/13/09	GS Tech	File server room
	HD0000000790321	cm2339	10/13/09	GS Tech	remedy test 10/13
	HD0000000826591	lbp2108	02/23/10	GS Tech	GS Tech - Printer issue
Total # of Remedy Tickets:         132