Unique Tickets Touched by GS_Tech
01Dec2012 through 31Dec2012

Closer Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Phone Tech HD0000001011389 jr2174 09/21/11 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000994946 cm2339 07/26/11 GS Tech FW: H Drive usage
  HD0000000923829 dv2263 11/18/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000916941 dv2263 10/25/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
Total # of Remedy Tickets:           4
*Includes counts of every action taken on ticket at distinct times