Unique Tickets Touched by GS_Tech
01Nov2011 through 30Nov2011

Closer Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Email Tech HD0000001028807 sl3337 11/14/11 AcIS/AIS Helpdesk UNI - Account/Access Creation Assistance
  HD0000001027110 mr2185 11/07/11 Cellular Services VERIZON IPHONE 4S
  HD0000000920528 dr2288 11/08/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
  HD0000000920521 mr3131 11/08/10 GS Tech Alpha - Permissions, Shared Drive or Access Issue
Total # of Remedy Tickets:           4
*Includes counts of every action taken on ticket at distinct times