Unique Tickets Touched by GS_Tech
01Apr2011 through 30Apr2011

Closer Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
OCS HD0000000968594 dr2288 04/13/11 OCS Telephone Problems
  HD0000000967912 sl3337 04/11/11 OCS Phone line not working
Total # of Remedy Tickets:           2
*Includes counts of every action taken on ticket at distinct times