Unique Tickets Touched by GS_Tech
01Apr2011 through 30Apr2011

Closer Role Case ID UNI Date
Submitted
Assigned-to-Group Ticket
Summary
Network Operations Center HD0000000969491 ah191 04/15/11 Network Operations Center All of the wireless in Lewisohn Hall is down
Total # of Remedy Tickets:           1
*Includes counts of every action taken on ticket at distinct times