SAS Output

# of Ticket Touches by GS_Tech

By Touch Type

01Feb2013 through 28Feb2013

2013	Ticket Touches by GS_Tech*
2013	# of Tickets	% of Total
Touch Type	1,245	100.0
Open Ticket Assigned to Group	1,245	100.0
Total	1,245	100.0

*Includes counts of every action taken on ticket at distinct times