| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Sep2012 through 30Sep2012 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.2% |
| Hardware | 21 | 1.7% |
| Network Connectivity | 2 | 0.2% |
| Other Information | 2 | 0.2% |
| Server-Side Services | 19 | 1.5% |
| Software | 23 | 1.8% |
| Temp | 1,176 | 94.4% |
| 1,246 | 100.0% |