| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Apr2012 through 30Apr2012 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.2% |
| Hardware | 37 | 2.9% |
| Network Connectivity | 2 | 0.2% |
| Other Information | 2 | 0.2% |
| Security | 1 | 0.1% |
| Server-Side Services | 21 | 1.6% |
| Software | 49 | 3.8% |
| Temp | 1,175 | 91.1% |
| 1,290 | 100.0% |