Summary of Tickets Worked on by GS_Tech
By Individual and Action
01Jan2012 to 31Jan2012

  Remedy Tickets
Tickets Submitted
Unique Tickets
Worked On
# of Touches
Individual 1 4 7
Carlos Mattei
Total 1 4 7

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket