| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Jan2012 through 31Jan2012 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 4 | 0.3% |
| Hardware | 41 | 3.1% |
| Network Connectivity | 3 | 0.2% |
| Other Information | 2 | 0.2% |
| Security | 2 | 0.2% |
| Server-Side Services | 22 | 1.7% |
| Software | 53 | 4.1% |
| Temp | 1,176 | 90.3% |
| 1,303 | 100.0% |