| # of Ticket Touches by GS_Tech |
| By Touch Type |
| 01Jan2012 through 31Jan2012 |
| 2012 | Ticket Touches by GS_Tech* | |
|---|---|---|
| # of Tickets | % of Total | |
| Touch Type | 1 | 0.1 |
| Submitted | ||
| Open Ticket Assigned to Group | 1,299 | 99.5 |
| Viewed/Modified | 6 | 0.5 |
| Total | 1,306 | 100.0 |
| *Includes counts of every action taken on ticket at distinct times |