| Unique Tickets Touched by or Assigned to GS_Tech |
| By Status |
| 01Jan2012 through 31Jan2012 |
| Status | # of Tickets |
% of Tickets |
|---|---|---|
| Assigned | 1,203 | 92.3% |
| Redress | 1 | 0.1% |
| Work-in-Progress | 34 | 2.6% |
| Awaiting Customer Info | 5 | 0.4% |
| Resolved | 59 | 4.5% |
| Closed | 1 | 0.1% |
| 1,303 | 100.0% |