Summary of Tickets Worked on by GS_Tech
By Individual and Action
01Nov2011 to 30Nov2011

  Remedy Tickets
Unique Tickets
Worked On
# of Touches
Individual 4 4
Carlos Mattei
Total 4 4

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket