# of Ticket Touches by GS_Tech
By Touch Type
01Nov2011 through 30Nov2011
2011
Ticket Touches by GS_Tech*
# of Tickets
% of Total
Touch Type
1,298
99.7
Open Ticket Assigned to Group
Viewed/Modified
4
0.3
Total
1,302
100.0
*Includes counts of every action taken on ticket at distinct times