| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Oct2011 through 31Oct2011 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 4 | 0.3% |
| Hardware | 40 | 3.1% |
| Network Connectivity | 2 | 0.2% |
| Other Information | 2 | 0.2% |
| Security | 2 | 0.2% |
| Server-Side Services | 19 | 1.5% |
| Software | 52 | 4.0% |
| Temp | 1,176 | 90.7% |
| 1,297 | 100.0% |