# of Ticket Touches by GS_Tech
By Touch Type
01Sep2011 through 30Sep2011

2011 Ticket Touches by GS_Tech*
# of Tickets % of Total
Touch Type 1,297 99.8
Open Ticket Assigned to Group
Viewed/Modified 3 0.2
Total 1,300 100.0

*Includes counts of every action taken on ticket at distinct times