| Unique Tickets Touched by or Assigned to GS_Tech |
| By Status |
| 01Sep2011 through 30Sep2011 |
| Status | # of Tickets |
% of Tickets |
|---|---|---|
| Assigned | 1,201 | 92.4% |
| Redress | 1 | 0.1% |
| Work-in-Progress | 34 | 2.6% |
| Awaiting Customer Info | 5 | 0.4% |
| Resolved | 58 | 4.5% |
| Closed | 1 | 0.1% |
| 1,300 | 100.0% |