# of Ticket Touches by GS_Tech
By Touch Type
01Aug2011 through 31Aug2011

2011 Ticket Touches by GS_Tech*
# of Tickets % of Total
Touch Type 1 0.1
Submitted
Open Ticket Assigned to Group 1,296 99.8
Viewed/Modified 1 0.1
Total 1,298 100.0

*Includes counts of every action taken on ticket at distinct times