Summary of Tickets Worked on by GS_Tech
By Individual and Action
01Jul2011 to 31Jul2011

  Remedy Tickets
Tickets Submitted
Unique Tickets
Worked On
# of Touches
Individual 6 6 8
Carlos Mattei
Senen Llanos 2 2 2
Total 8 8 10

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket