Summary of Tickets Worked on by GS_Tech
By Individual and Action
01Jun2011 to 30Jun2011

  Remedy Tickets
Tickets Submitted
Tickets Closed
Unique Tickets
Worked On
# of Touches
Individual 8 0 9 13
Carlos Mattei
Senen Llanos 2 1 5 5
Total 10 1 14 18

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket