| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Jun2011 through 30Jun2011 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 5 | 0.4% |
| Hardware | 42 | 3.2% |
| Network Connectivity | 7 | 0.5% |
| Other Information | 4 | 0.3% |
| Security | 4 | 0.3% |
| Server-Side Services | 25 | 1.9% |
| Software | 62 | 4.7% |
| Temp | 1,181 | 88.8% |
| 1,330 | 100.0% |