| # of Ticket Touches by GS_Tech |
| By Touch Type |
| 01Jun2011 through 30Jun2011 |
| 2011 | Ticket Touches by GS_Tech* | |
|---|---|---|
| # of Tickets | % of Total | |
| Touch Type | 10 | 0.7 |
| Submitted | ||
| Closed | 1 | 0.1 |
| Open Ticket Assigned to Group | 1,316 | 98.7 |
| Viewed/Modified | 7 | 0.5 |
| Total | 1,334 | 100.0 |
| *Includes counts of every action taken on ticket at distinct times |