Summary of Tickets Worked on by GS_Tech
By Individual and Action
01May2011 to 31May2011

  Remedy Tickets
Tickets Submitted
Unique Tickets
Worked On
# of Touches
Individual 8 9 11
Senen Llanos
Total 8 9 11

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket