| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01May2011 through 31May2011 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.2% |
| Hardware | 54 | 4.4% |
| Network Connectivity | 3 | 0.2% |
| Other Information | 4 | 0.3% |
| Security | 4 | 0.3% |
| Server-Side Services | 23 | 1.9% |
| Software | 73 | 5.9% |
| Temp | 1,070 | 86.7% |
| 1,234 | 100.0% |