| # of Ticket Touches by GS_Tech |
| By Touch Type |
| 01May2011 through 31May2011 |
| 2011 | Ticket Touches by GS_Tech* | |
|---|---|---|
| # of Tickets | % of Total | |
| Touch Type | 8 | 0.6 |
| Submitted | ||
| Open Ticket Assigned to Group | 1,225 | 99.1 |
| Viewed/Modified | 3 | 0.2 |
| Total | 1,236 | 100.0 |
| *Includes counts of every action taken on ticket at distinct times |