| Summary of Tickets Worked on by GS_Tech |
| By Individual and Action |
| 01Apr2011 to 30Apr2011 |
| Remedy Tickets | ||||
|---|---|---|---|---|
| Tickets Submitted |
Tickets Closed |
Unique Tickets Worked On |
# of Touches |
|
| Individual | 5 | 9 | 19 | 21 |
| Carlos Mattei | ||||
| Senen Llanos | 2 | 28 | 75 | 81 |
| Senen Llanos Maldonado | 3 | 14 | 40 | 47 |
| Total | 10 | 51 | 134 | 149 |
| Unique Tickets Worked on is per Individual so the totals May Exceed |
| Unique Tickets by Group since > 1 person can work on a ticket |