Summary of Tickets Worked on by GS_Tech
By Individual and Action
01Apr2011 to 30Apr2011

  Remedy Tickets
Tickets Submitted
Tickets Closed
Unique Tickets
Worked On
# of Touches
Individual 5 9 19 21
Carlos Mattei
Senen Llanos 2 28 75 81
Senen Llanos Maldonado 3 14 40 47
Total 10 51 134 149

Unique Tickets Worked on is per Individual so the totals May Exceed
Unique Tickets by Group since > 1 person can work on a ticket