| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Mar2011 through 31Mar2011 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 4 | 0.4% |
| Hardware | 25 | 2.5% |
| Network Connectivity | 5 | 0.5% |
| Other Information | 3 | 0.3% |
| Security | 2 | 0.2% |
| Server-Side Services | 22 | 2.2% |
| Software | 38 | 3.8% |
| Temp | 892 | 90.0% |
| 991 | 100.0% |