# of Ticket Touches by GS_Tech
By Touch Type
01Mar2011 through 31Mar2011
2011
Ticket Touches by GS_Tech*
# of Tickets
% of Total
Touch Type
6
0.6
Submitted
Open Ticket Assigned to Group
983
98.6
Viewed/Modified
8
0.8
Total
997
100.0
*Includes counts of every action taken on ticket at distinct times