| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Feb2011 through 28Feb2011 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 1 | 0.1% |
| Hardware | 34 | 3.6% |
| Network Connectivity | 4 | 0.4% |
| Other Information | 3 | 0.3% |
| Security | 2 | 0.2% |
| Server-Side Services | 23 | 2.5% |
| Software | 42 | 4.5% |
| Temp | 826 | 88.3% |
| 935 | 100.0% |