| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Jan2011 through 31Jan2011 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 2 | 0.2% |
| Hardware | 44 | 4.8% |
| Network Connectivity | 5 | 0.5% |
| Other Information | 3 | 0.3% |
| Security | 2 | 0.2% |
| Server-Side Services | 24 | 2.6% |
| Software | 45 | 4.9% |
| Temp | 788 | 86.3% |
| 913 | 100.0% |