| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Dec2010 through 31Dec2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.4% |
| Hardware | 55 | 6.7% |
| Network Connectivity | 4 | 0.5% |
| Other Information | 4 | 0.5% |
| Security | 2 | 0.2% |
| Server-Side Services | 25 | 3.0% |
| Software | 47 | 5.7% |
| Temp | 684 | 83.0% |
| 824 | 100.0% |