| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Nov2010 through 28Nov2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.4% |
| Hardware | 63 | 8.4% |
| Network Connectivity | 4 | 0.5% |
| Other Information | 4 | 0.5% |
| Security | 2 | 0.3% |
| Server-Side Services | 24 | 3.2% |
| Software | 52 | 6.9% |
| Temp | 598 | 79.7% |
| 750 | 100.0% |