| Unique Tickets Touched by or Assigned to GS_Tech |
| By Category Levels |
| 01Oct2010 through 31Oct2010 |
| Category | # of Tickets |
% of Tickets |
|---|---|---|
| Employee Setup/Termination | 3 | 0.4% |
| Hardware | 67 | 9.8% |
| Network Connectivity | 5 | 0.7% |
| Other Information | 4 | 0.6% |
| Security | 2 | 0.3% |
| Server-Side Services | 26 | 3.8% |
| Software | 57 | 8.3% |
| Temp | 520 | 76.0% |
| 684 | 100.0% |